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Dispute over the Claimant’s alleged breach of contract due to the shipment of broccoli crowns that did not meet the specified stalk length requirements.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) has developed a series of articles summarizing past arbitration decisions. These articles will help members understand how the DRC Dispute Rules and Standards (R&S) apply in a dispute.

The DRC Dispute R&S states that all DRC arbitrations are private and confidential. As such, the names of all parties, including arbitrators and companies, are not included. A reminder that the DRC’s sole role is to administer the arbitration process; the DRC does not participate in any hearings. Therefore, this summary is based solely on the arbitrator’s written decision and may not reflect important information shared with the arbitrator through written briefs or verbal testimony.

ABSTRACT

The arbitration decision addresses a dispute between parties from the United States and Canada regarding an alleged breach of contract by the Claimant. The issue arose when the Respondent made a partial payment of the total invoice amount, arguing that the Claimant breached the contract because he ordered “oriental cut/short cut” crown broccoli with stalks and heads that did not meet the specified length requirements.

The arbitrator concluded that there was insufficient evidence to support the allegation that the Claimant had breached their obligation to ship “oriental cut/short cut” broccoli. Additionally, there was no evidence determining any damages that could be awarded to the Respondent.

This summary provides an essential overview of the arbitration decision and its implications for international commercial disputes.

CASE: DRC File #18249 – Parties Domiciled – United States and Canada

SUMMARY OF FACTS:

The invoice #520610 shows that the Claimant sold 1,232 cartons of “Crowns X” label broccoli, FOB*, at a price of US$6.50 per carton, plus a handling charge of US$25.00. This brings the total invoice amount to US$8,033.00.
The Claimant received a payment of US$2,360.06 from the Respondent and claims that the Respondent still owes a balance of US$5,672.94.

While the Respondent acknowledges the payment of US$2,360.06, they argue that they did not receive the ordered “oriental cut” crown broccoli. To support their claim, the Respondent provided a CFIA inspection certificate (appeal inspection) that describes the length of the stalk and head of the product received. Additionally, they submitted post-delivery emails exchanged between both parties, along with two emails containing unofficial industry opinions regarding the appropriate stalk lengths for “Asian cut” broccoli.

SUMMARY OF ARBITRATOR’S ANALYSIS AND REASONING:

The parties agree that the purchase price was US$8,033.00, but give diametrically opposite accounts about the type of broccoli ordered. The Claimant says the Respondent ordered “short cut” broccoli without discussing the length of the stalk. The Respondent says it ordered “oriental cut crown broccoli” after the Claimant assured it that its “Crowns X” label had a head size of 3 to 6 inches wide and a stalk length of 1 inch.

Where parties put forth affirmative, but conflicting, allegations with respect to a term of the contract, the burden rests upon each to establish their allegation by a preponderance of the evidence. The arbitrator concluded that there was no way to determine which version was correct, since neither party met this burden regarding the type of broccoli ordered during a telephone call between two people with no significant history of dealings with each other.

The Respondent, though, accepted the broccoli by unloading it, and so bears the burden of demonstrating that the Claimant breached the contract, and any resulting damages. The Respondent cannot establish that the Claimant breached the contract by shipping “oriental cut” broccoli since it has not established that the contract was for “oriental cut” broccoli.

Respondent could still have prevailed had they been able to establish that the Claimant breached an obligation to ship “short cut broccoli” since the Claimant admits that they were obligated to ship such broccoli. The Appeal Inspection in the remarks section provides:

“The average and range shown on inspection results show crowns measuring 3 1/2 inches to 6 inches wide; however, the length showed 4 inches to 6 1/2 inches long with the majority between 4 and 5 inches long.”

There are no USDA or Agriculture Canada standards for “short cut” broccoli from which one could determine whether the length of the stalk mentioned in the Appeal Inspection fails to conform with such a standard. While the Respondent submitted two industry opinions, the opinions concern “Asian cut” broccoli, which is presumably the same as “oriental cut” broccoli, and so do not bear upon whether there was a breach of an obligation to ship “short cut” broccoli. And while Claimant apparently believed that the stalk length of the broccoli was longer than usual, as evidenced by the Claimant’s e-mail sent on May 1, 2006, this was insufficient to establish that the length was long enough to constitute a breach. Therefore, the arbitrator determined that the Respondent failed to demonstrate a breach of the Claimant’s obligation to ship “short cut” broccoli.

Even if the Respondent could had been able to prove a breach of contract, its Response in this Arbitration didn’t contain an accounting of its damages. Therefore, there was no way to determine the amount of damages that the Arbitrator should award to the Respondent.

ARBITRATOR’S SUMMARY DECISION

The arbitrator’s final decision required the Respondent to pay the Claimant US$5,672.94, plus US$600.00 for estimated arbitration fees within 30 days from the date of this decision.

DRC COMMENTS

Whether you are the claimant or the respondent, during the Arbitration Process, it is crucial for each party to properly support their claims.

In the produce industry, business deals are often conducted over the phone, where key details of the transaction—such as contract terms (FOB, Delivered, CIF**, Fixed Price, Consignment, PAS***, etc.) and product descriptions (e.g., quality grade, no grade – Good Delivery/Good Arrival, size, quantity, etc.)—are discussed. It has always been DRC’s strong suggestion that anything communicated verbally should be followed up with an email.

When there is a disagreement or there is no meeting of the minds as to what was discussed verbally, the documents related to the transaction will determine the contract between the parties. If these documents do not clearly specify one or more terms, each party must bear the burden of proof for their respective statements.

In this case, the parties had differing views on the appropriate length of the stalk for “Asian cut” versus “short cut” broccoli. No written communication between the parties outlined what “Asian cut” or “short cut” broccoli entailed. The transaction documents did not reference any specifications, and there were no official standards for “short cut” or “Asian cut” broccoli that the arbitrator could use to assess whether the stalk length referenced in the Appeal Inspection met any expected standard.

Moreover, as the arbitrator mentioned in its decision, even if the arbitrator was inclined to find the Claimant in breach of contract, it would have been challenging to determine the Respondent’s damages, as the Respondent did not provide an account of sales detailing its losses.

*FOB: Free on Board
**CIF: Cost, Insurance, Freight
***P.A.S.: Price after Sale

ADDITIONAL RESOURCES:

To access the full redacted arbitration decision, click here.

Solutions Newsletter Articles:

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Membership Update for November 2025

Summary

The DRC welcomed 18 new members in November 2025. Additionally, some existing members have changed their status, and three were terminated with cause. Scroll below for more information.

Welcome New Members

1958687 ONTARIO INC., ON, Canada
AÑAY PERUVIAN FRUITS SOCIEDAD ANONIMA CERRADA /AÑAY PERUVIAN, Lima, Peru
CANADIAN GINSENG FOOD INC., ON, Canada
DAKAR MONTRÉAL (Faisant également affaire sous Abdoulaye Seck / Seck Abdoulaye), QC, Canada
FIELD FRESH FARMS LLC. CA, United, States
FLAVOR FARMS LLC. (Also d/b/a Flavor Farms), NJ, United States
IMPEX NUMIDIA INTERNATIONAL INC. (Faisant également affaire sous Les Produits Numidia / Numidia Products), QC, Canada
INKA FRUITS LTD., ON, Canada
JB TRANSPORT (A d/b/a of 3398722 Canada Inc.), ON, Canada
KATHIR FOODS & PRODUCES INC., ON, Canada
LUXOR AGROINDUSTRIES LTD., BC, Canada
MANGOOD LLC. (Also d/b/a Mangood), Delaware, United States
MILESTONE CUSTOMS BROKERS INC., ON, Canada
PEAKOPIA LLC. (Also d/b/a Peakopia Produce), TX, United States
PREMIUM FIELDS GROUP INC., ON, Canada
SOCIETE FAST EXPO, Morocco
WESTERN PACIFIC PRODUCE INC., CA, United States
WIKIFARMER ESPAÑA S.L., Sevilla, Spain

DRC Membership Change in Status

As of November 30th, 2025, the following organizations no longer hold a DRC membership:

ABIDJAN SERVICES ALIMENTAIRES INC., QC, Canada
AGAPE INNOVATIONS GROUP INC. (Also d/b/a Santana Fruits & More Canada Co.), ON, Canada
ARROWLEAF CELLARS INC. (Also d/b/a Arrowleaf Cellars), BC, Canada
BC TREE FRUITS COOPERATIVE, BC, Canada
CHONG LOONG PRODUCE (2004) LTD., BC, Canada
F.A. INTERNATIONAL INC., ON, Canada
FOOLISH WINE INC. (Also d/b/a Foolish Wine), BC, Canada
LA FABRIQUE ST-GEORGE INC. (Also d/b/a La Fabrique St-George), BC, Canada
LAKESIDE CELLARS LTD., BC, Canada
MARIONETTE WINERY LTD., BC, Canada
NAZCHEL IMPORTS (A d/b/a of Evan James), ON, Canada
PEPPERS PLUS, LLC., AZ, United States
PRIDE GROUP LOGISTICS LTD., ON, Canada
SAFI FRUITS ET LEGUMES (A d/b/a of 9259-1049 Quebec Inc.), QC, Canada
SALADEXPRESS INC., QC, Canada
T. E. PRODUCE IMPORT AND EXPORT LTD., BC, Canada
TENDER HOPE HOLDING LTD. (Also d/b/a Tender Hope Winery), BC, Canada
THERAPY VINEYARDS LTD. (Also d/b/a Therapy Vineyards & Inn), BC, Canada

Termination with Cause

SAFI FRUITS ET LEGUMES (A d/b/a of 9259-1049 Quebec Inc.) was automatically terminated from the DRC membership effective November 3, 2025, for failing to comply with an arbitration award.

SALADEXPRESS INC. was terminated from the DRC membership effective November 12, 2025, for having filed an assignment in bankruptcy.

PRIDE GROUP LOGISTICS LTD. was terminated from the DRC membership as it filed for protection under the Companies’ Creditors Arrangement Act (CCAA).

Important note: Following membership termination, the former member remains liable for claims arising prior to their termination if the claim is submitted to DRC by way of a Notice of Dispute within nine (9) months from when the claim arose or within nine (9) months from when the claimant ought reasonably to have known of its existence.

For questions about membership changes, contact our Help Desk.

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for the fresh produce industry. The DRC serves as a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a member of the DRC.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services, and can impose sanctions and disciplinary actions on members who fail to conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation and mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

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How to Protect and Strengthen Your DRC Membership

In the first two articles of our three-part series, we explored the benefits of DRC membership and how to prevent termination. In our final part, we focus on how to maintain a strong, long-lasting membership.

Wherever your business operates, success in the fresh produce trade depends on trust, transparency, and preparation. A DRC membership helps you achieve all three — connecting you with a trusted network, clear Trade Standards, and practical dispute-prevention tools. Together, these resources empower your business to trade with confidence, prevent costly misunderstandings, and build stronger trading relationships.

Here are five best practices to help you maintain your DRC membership:

  1. Verify Your Trading Partners
    As a DRC member, always confirm your trading partners’ active status before any transaction—use DRC’s online membership directory or reach out to the Help Desk for quick verification. This essential practice can help mitigate against disputes, financial losses, and supply chain disruptions in the fast-paced produce industry. While non-membership can limit DRC’s mediation support and expose you to unenforceable agreements. If they’re not members, invite them to join; it’s a win-win for smoother, more reliable trade.

  2. Follow the Standards That Build Trust
    Strong business relationships start with clear expectations. Familiarize yourself with DRC’s Trading Standards, Transportation Standards, and Good Arrival Guidelines — and make sure your team and trading partners follow them. Sharing your procedures up front helps prevent confusion, promotes fairness, and strengthens trust across every transaction.

  3. Keep Financial Commitments on Track
    Make payments based on the terms you have agreed to. Timely payments demonstrate reliability. Ensure you pay your membership fees in a timely manner to maintain your good standing. Use the Members Only Portal to keep track of membership invoices and payments. If you have any questions, contact the DRC Helpdesk at info@fvdrc.com or (+1) 613-234-0982 for quick assistance.

  4. Stay Ahead of Disputes
    Preventing disputes is always easier than resolving them. Take advantage of DRC’s confidential consultations, Help Desk, seminars, fact sheets, and Solutions Newsletter to stay informed and proactive. If a problem does arise, act quickly, safeguard your fresh produce, and document everything to support any potential claims. These proactive steps help minimize losses and maintain strong trading relationships.

  5. Membership Bonding Requirements May Apply
    Financial security may apply to companies or employees. If the DRC Bonding Policy applies to your business or employees, financial security will avoid membership sanctions. Regularly review your business practices to stay compliant and protect your company’s reputation in the global produce industry.

Conclusion

A strong DRC membership is more than a requirement — it’s an investment in your business’s credibility, stability, and growth. By following these best practices, you can trade with confidence, prevent disputes before they start, and strengthen your relationships across the global produce supply chain.

Want to enjoy the benefits of DRC membership? Contact us at info@fvdrc.com or (+1) 613-234-0982 to join. Whether you need advice, assistance, or resources to support your operations, our team is here to help your business succeed.

Additional Resources

Solutions Newsletter Articles: 
DRC Web Pages: 

Subscribe to DRC’s Solution Newsletter. 

If you have any questions about the article and would like to learn more, our team at the DRC is here to assist you. We value your inquiries and are eager to provide support. Click here to proceed.

 

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Membership Update for October 2025

October 2025 Membership Summary

The DRC welcomed 11 new members in October 2025. Additionally, some existing members have changed their status. Scroll below for the complete list of new members, changes in membership status, and information about DRC’s dispute resolution services.

Welcome New Members

AD PRODUCE LTD., BC, Canada
ARVISTA GLOBAL INC., ON, Canada
ASICA FARMS S.A.C., La Libertad, Peru
BRAMPTON CASH & CARRY INC., ON, Canada
DARA MARKETING COMPANY, CA, United States
EMPACADORA FRUSEGA CARICHO SA DE CV, Michoacan, Mexico
FOREVER FRESH LLC., PA, United States
HERITAGE GROWN INC., ON, Canada
KINGS RIVER PACKING LP, CA, United States
OHMEX PRODUCE, ON, Canada
THE PARADISE FARMS S.A.C., Lima, Peru

DRC Membership Change in Status

As of October 31st, 2025, the following organizations no longer hold a DRC membership:

DEEP ROOTS WINERY LTD. (Also d/b/a Deep Roots), BC, Canada
EXPORTADORA, INMOBILIARIA, AGRICOLA E INVERSIONES POMPEIA LTDA, Maule, Chile
HOLA PRODUCE INC., BC, Canada
LARCH HILLS WINERY LTD. (Also d/b/a Larch Hills Winery), BC, Canada
MCINTOSH FARMS LTD. (Also d/b/a SpearHead Winery), BC, Canada
VALLEY COMMONS WINERY LTD. (Also d/b/a Stoneboat Vineyards), BC, Canada

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for the fresh produce industry. The DRC serves as a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a member of the DRC.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services, and can impose sanctions and disciplinary actions on members who fail to conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation and mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

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Protecting Your Business: Understanding DRC Membership Termination

This is the second article in our three-part series on Fruit and Vegetable Dispute Resolution Corporation (DRC) membership. Part one explored the benefits of joining the DRC, and in the upcoming part three, we’ll explain the option of maintaining an active membership when facing disciplinary membership actions, termination or expulsion.

The DRC empowers the fresh produce industry with tools for success, but maintaining membership requires following its standards and guidelines. Membership termination or expulsion helps provide fairness and reliability amongst trade partners. If members have concerns about what is required to maintain membership, they are encouraged to contact the DRC for guidance and support.

Key reasons for membership termination
The following scenarios explain reasons for membership termination or expulsion. These measures protect the community’s integrity and support the long-term success of the produce industry.

6 Key Reasons for Termination

1. Non-Compliance with DRC By-Laws and Operating Rules

Members of the DRC are required to adhere to its By-Laws and Operating Rules, which establish clear standards for membership. These requirements serve to promote fair trade practices, minimize commercial disputes, and ensure swift resolution of conflicts that may arise. By fostering trust and consistency across the fresh produce industry, the DRC strengthens relationships and supports a thriving, equitable marketplace.

2. Failure to Meet Financial Obligations

Timely payment of membership fees and arbitration awards ensures access to the DRC’s trusted dispute resolution services and bolsters industry credibility. Non-payment risks sanctions, including membership termination, which may restrict Canadian members from trade across provinces or internationally, potentially violating the Safe Food for Canadians Regulations (SFCR). Such lapses can jeopardize trading privileges, credit, and exports, damaging a business’s reputation and opportunities in the fresh produce industry. 

3. Hiring Sanctioned Individuals

Hiring individuals with recent insolvency, court-ordered restrictions, or DRC expulsion within the past five years may require the posting of financial security under the DRC’s Bonding Policy. This financial security serves as a safety measure, ensuring that members demonstrate financial responsibility and protecting trading partners from potential risks. Compliance strengthens industry trust and credibility, supporting reliable trade relationships. Failure to provide the bond will risk termination of membership, limit market access and undermine a business’s reputation in the fresh produce industry.

4. Voluntary Resignation

Members may voluntarily resign from the DRC, provided they settle any outstanding obligations. Proper resignation preserves credibility and supports ongoing trade relationships in the fresh produce industry. Post-resignation, members remain liable for claims if a Notice of Dispute is filed within nine months of the claim’s occurrence or within nine months from when the claimant ought reasonably to have known of its existence, ensuring accountability.

5. Violation of Rules

Violations, such as submitting false information or failing to honour an arbitration award, may lead to DRC expulsion. Adhering to rules fosters trust and strengthens trade networks. Expelled members remain liable for claims if a Notice of Dispute is filed within nine months of the claim’s occurrence, upholding accountability and protecting the fresh produce industry’s integrity.

6. Bankruptcy, Insolvency, or Suspension of Operations

Bankruptcy, insolvency, or suspension of operations without settling obligations may result in termination of DRC membership. This protects the fresh produce industry from financial disruptions and upholds accountability. By maintaining financial stability, members build trust, connect with reliable partners, and drive growth, fostering confidence in a stable trading environment.

Conclusion

Keeping an active DRC membership brings significant benefits. By staying informed and addressing risks promptly, members can protect their business and reputation, ultimately leading to long-term success. Reviewing practices and using the DRC Helpdesk strengthens compliance and provides tailored support, ensuring a fair trading environment for all.

Stay connected with the DRC by following us on LinkedIn, Facebook, and X, subscribing to the Solutions Newsletter, or visiting www.fvdrc.com to stay updated and learn how DRC can support your business!

Resources

DRC By-Laws and Operating Rules

DRC Solution Articles:

Safe Food for Canadians Regulations

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Membership Update for September 2025

September 2025 Membership Summary

The DRC welcomed 11 new members in September 2025. Additionally, some existing members have changed their status. Scroll below for the complete list of new members, changes in membership status, and information about DRC’s dispute resolution services.

Welcome new members!

9548-4192 QUEBEC INC., QC, Canada
AL SHAM MARKET INC. (Also d/b/a AL SHAM MARKET), ON, Canada
HOKKAIDO PRODUCE LTD., BC, Canada
JR AVOCATS DU MEXIQUE INC., QC, Canada
LIVA BLINDS AND SHADE (A d/b/a of Harun Karakus), ON, Canada
NUTRAFARMS INC. (Also d/b/a Nutrafresh), ON, Canada
RÉMIS HOP! INC. (Faisant également affaire sous Rémis, Rémis Jus, Rémis Zeste, Rémis Dishydrate), QC, Canada
SUMMIT LOGISTICS GROUP LLC., NC, United States
TOM MACDONALD TRUCKING LIMITED, NS, Canada
UNE TOUCHE D’AIL SAUCIER-TAILLERFER INC. (Faisant également affaire sous Une Touche d’Ail), QC, Canada
WORLD PRODUCE TRADING INC., ON, Canada

DRC Membership Change In Status

As of September 30th, 2025, the following organizations no longer hold a DRC membership:

1484497 B.C. LTD., BC, Canada
14953134 CANADA INC., ON, Canada
50TH PARALLEL ESTATE LIMITED PARTNERSHIP, BC, Canada
AGRO RASPBERRY SPR DE RL DE CV, Jalisco, Mexico
AMIN TRADING LTD., BC, Canada
B&J BENGAG ORCHARDS (A d/b/a of Balbir Bengag, Jasvir Bengag), BC, Canada
BISKRA-DZ LTD., ON, Canada
CANADA FARM SUPERMARKET LTD., BC, Canada
COLOREXA SAC, Lima, Peru
CYRUS GATE IMPORT LTD., BC, Canada
EARLCO WINES LTD. (Also d/b/a Three Sisters Winery), BC, Canada
ELYSIA VINEYARD LTD. (Also d/b/a Lightning Rock Winery), BC, Canada
En Terre Vineyards Ltd. (Also d/b/a Terravista Vineyards), BC, Canada
GEHRINGER BROS. ENTERPRISES LTD. (Also d/b/a Gehringer Brothers Estate Wineries), BC, Canada
GOLDEN GATE TRADE LTD., ON, Canada
GREEN GOLD IMPORT-EXPORT CANADA INC., ON, Canada
JOIE VENTURES INC. (Also d/b/a JoieFarm Winery), BC, Canada
LA FRENZ ESTATE WINERY LTD. (Also d/b/a La Frenz Estate Winery), BC, Canada
TAHA INTERNATIONAL INC., QC, Canada
TERRABELLA WINERIES LTD., BC, Canada
TRIPLE K DISTRIBUTOR LTD., SK, Canada
TROPIC SUN IMPORT AND EXPORT INC., ON, Canada
VAN RAAY FARMS LTD., ON, Canada
VERCROP AGRICULTURE CORPORATION, ON, Canada
VIETNCA TRADING LTD. VIETNCA TRADING LTD. (Also d/b/a Viet Ship Trading), BC, Canada

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for the fresh produce industry. The DRC serves as a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a member of the DRC.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services, and can impose sanctions and disciplinary actions on members who fail to conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation and mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

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Arbitration Decision Brief: Lessons from an International Grape Dispute

Dispute regarding the use of private surveys and a potential deduction agreement.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) has developed a series of articles summarizing past arbitration decisions. These articles will help members understand how the DRC Dispute Rules and Standards (R&S) apply in a dispute.

The DRC Dispute R&S states that all DRC arbitrations are private and confidential. As such, the names of all parties, including arbitrators and companies, are not included. A reminder that the DRC’s sole role is to administer the arbitration process; the DRC does not participate in any hearings. Therefore, this summary is based solely on the arbitrator’s written decision and may not reflect important information shared with the arbitrator through written briefs or verbal testimony.

ABSTRACT

The arbitration decision addresses a dispute between parties from Spain and Canada regarding an alleged agreement that the product was purchased with a Specific Grade Standard (U.S. No. 1) and whether the product met those standards upon arrival.

The arbitrator concluded that there was insufficient evidence to support the Respondent’s alleged agreement to purchase the product to a Specific Grade Standard (U.S. No. 1). Without enough evidence to uphold this alleged agreement, the arbitrator decided the U.S. No. 1 Grade Standard could not be taken into consideration. Consequently, the assessment of conformance to the contract would default to the DRC Good Arrival Guidelines.

This summary provides an essential overview of the arbitration decision and its implications for international commercial disputes.

The attached PDF of DRC File #19868 is available for viewing and downloading. Inside, you will discover a detailed arbitration brief that includes additional information such as:

Summary of Facts
The Arbitrator’s Analysis and Reasoning
The Arbitrator’s Decision
DRC’s Comments
Additional Resources

Need Help Navigating Fresh Produce Trade Disputes?

Contact the DRC for information on memberships and expert guidance on preventing and resolving disputes. 
Reach out to us today at info@fvdrc.com or visit www.fvdrc.com/contact to discover how we can help you 
trade with confidence anywhere in the world.

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Maximizing Your Potential with a DRC Membership

The Fruit and Vegetable Dispute Resolution Corporation (DRC) is a non-profit, membership based organization dedicated to providing efficient and cost-effective dispute resolution services to the global fresh produce industry. Becoming a DRC member offers significant advantages for growers, buyers, sellers, brokers, and carriers, while adherence to specific DRC trade standards contributes to fair and ethical commerce.

Key membership benefits include:

  1. Enhanced Business Reputation and Networking Opportunities:
    DRC members are recognized as preferred trading partners, signalling commitment to fair and ethical trading practices. This reputation builds trust with international buyers, sellers, and partners, fostering valuable networking opportunities through access to an extensive member directory. Members can verify the status of potential partners, ensuring secure and reliable transactions across borders.
  2. Educational Resources and Best Practices:
    The DRC provides education and counselling to help members avoid disputes. Members also gain access to tailored tools, including Trading Standards, Transportation Standards, and Good Arrival Guidelines, which promote fair and efficient business practices globally. The monthly Solutions Newsletter provides educational articles, arbitration briefs, and insights to support members and non-members. Additionally, the DRC collaborates with industry associations and governments to develop best practices and reform legislation, creating a level playing field for all participants.

  3. Access to Dispute Resolution Services
    The DRC serves as a neutral referee in commercial disputes, offering consultation, mediation, and arbitration services in English, French, and Spanish. With a proven track record of resolving claims worth over $105 million, 80% of disputes are settled through informal consultation or mediation, with an average resolution time of 26 days. Arbitration awards are court-enforceable in countries that adhere to the New York Convention of 1958, providing members with legal recourse worldwide.
  4. Regulatory Compliance for Canadian Businesses
    For Canadian businesses involved in buying, selling, importing, or exporting fresh produce, DRC membership fulfills a mandatory requirement under the Safe Food for Canadians Regulations (SFCR). This compliance ensures adherence to federal regulations. The membership is voluntary for companies outside of Canada. For international members, a DRC membership aligns with global trade standards, enhancing credibility in cross-border transactions.

  5. Risk Management and Financial Security
    DRC’s membership is a robust risk management tool supporting the smooth flow of transactions. Members benefit from one-on-one, professional, and confidential consultations to navigate complex trade scenarios internationally.

    The DRC’s Bonding Policy may require financial security in some cases, protecting the industry from insolvency risks and ensuring members uphold ethical standards.

  6. Access to the Members Only Portal
    The DRC’s Members Only Portal provides a user-friendly platform to access the global membership directory, view reports (including past and present disputes), update membership information, and pay membership fees. This tool streamlines administrative tasks and enhances connectivity for members worldwide.

What Our Members Say

Testimonials from members highlight the value of these benefits. Rally Logistics, Inc., a Canadian member, notes:

“As a member of DRC since our inception, we have found the resources and protection DRC provides us as both a broker and carrier to be invaluable! You shouldn’t be in the produce business without a membership, regardless of your role!”

Similarly, Meridian Fruits SPR de RL, based in Mexico, praises the DRC’s dispute resolution services:

“The DRC’s mediation process was efficient and professional, resolving our dispute quickly and fairly, exceeding our expectations.”

Conclusion

DRC membership equips businesses in the global fresh produce industry with tools to succeed, from building trusted partnerships to resolving disputes efficiently and ensuring compliance with trade standards. This contributes to the economic viability of the whole fruit and vegetable sector globally. By leveraging DRC’s resources, members can elevate their operations worldwide.

This article kicks off our three-part series on DRC membership. In part two, we’ll uncover “Protecting Your Business: Understanding DRC Membership Termination” to help you avoid common pitfalls. Part three will explain the option of maintaining a membership in good standing when facing disciplinary membership actions, termination or expulsion: “How to Protect and Strengthen Your DRC Membership.”  Follow our socials and newsletter to stay informed!

Visit the DRC website to join and learn how to drive your business forward, wherever you operate.

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Membership Update for August 2025

August 2025 Membership Summary

The DRC welcomed 16 new members in August 2025. Additionally, some existing members have changed their status, and two were terminated with cause. Scroll below for the complete list of new members, changes in membership status, termination details, and information about DRC’s dispute resolution services.

Welcome new members!

17056362 CANADA INC., Mississauga, ON
AETJ TRADING LTD., Richmond, BC
BEE SWEET CITRUS, INC (Also d/b/a Bee Sweet Citrus), Fowler, CA
BEKY FRESH (A d/b/a of 11949462 Canada Inc.), Mirabel, QC
BRIÉRE AGRO-SERVICES INC., Drummondville, QC
EXPERTS GEOCONSEILS INC (Faisant également affaire sous EGC), Montréal, QC
FAMEQUI FRESH SA DE CV, Uruapan, Michoacan
GARY’S BLUEBERRY FARM LTD., Delta, BC
JAGJOT EXPRESS INC., Etobicoke, ON
NUTRAFARMS INC. (Also d/b/a Nutrafresh), Windsor, ON
RÉMIS HOP! INC., Magog, QC
STOLKY IMPORT-EXPORT INC., Saint Leonard, QC
UNE TOUCHE D’AIL SAUCIER-TAILLERFER INC., Saint-Anicet, QC
VENTURA DISTRIBUTION (also d/b/a 9029-7086 Québec Inc.), Montreal, QC
VF TRADE FRESH INC., Hamilton, ON
VISA FRUIT LTD (Also d/b/a Visafruit Canada), Toronto, ON

DRC Membership Change In Status

As of August 31st, 2025, the following organizations no longer hold a DRC membership:

1.2.3. SANTÉ / 1.2.3. SANTÉ!, Magog, QC
15421306 CANADA INC., Brampton, ON
ACH DISTRIBUTION INC. / DISTRIBUTION ACH INC., Sainte-Anne-de-Bellevue, QC
AGROEXPORTADORA VERDI, SA DE CV El, Rosario, Sinaloa
BLASTED CHURCH VINEYARDS INC., Okanagan Falls, BC
EDIBLE HARVEST FARMS CORP., Plantation, FL
GREENGROW GREENHOUSES (A d/b/a of 2258324 Ontario Ltd.), Fenwick, ON
IMEX AGRO INC., Gatineau, QC
JACOB REDEKOP TEICHROEB (Also d/b/a Abarrotes y Refacciones Teichroeb), Leamington, ON
NEW ORIGIN FRESH TRADE CO. (A d/b/a of 15721091 Canada Inc.), Mississauga, ON
PANORAMA PACKING LTD., Oliver, BC
WESBERT WINERY LTD., Penticton, BC

Termination with Cause

IMEX AGRO INC was automatically terminated from the DRC membership on August 11, 2025, due to a bankruptcy order which was made against Imex Agro Inc.

GREENGROW GREENHOUSES (A d/b/a of 2258324 Ontario Ltd.) was automatically terminated from the DRC membership effective August 12, 2025, for failing to comply with an arbitration award.

Important note: Following membership termination, the former member remains liable for claims arising prior to their termination if the claim is submitted to DRC by way of a Notice of Dispute within nine (9) months from when the claim arose or within nine (9) months from when the claimant ought reasonably to have known of its existence.

For questions about membership changes, contact our Help Desk.

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for the fresh produce industry. The DRC serves as a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a member of the DRC.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services, and can impose sanctions and disciplinary actions on members who fail to conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation and mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

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ARBITRATION DECISION BRIEF: Private inspections and a potential deduction agreement

In this dispute, the arbitrator has determined that there was insufficient evidence to support the Claimant’s agreement to accept the findings from the private inspection or the claimed deduction agreement. As a result, these survey reports cannot be used to assess whether the product adhered to the Good Arrival Guidelines upon arrival, nor will they be used to establish a fair return. Additionally, the arbitrator decided that the claimed deduction agreement does not apply.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) has developed a series of articles summarizing past arbitration decisions. These articles will help members understand how the DRC Dispute Rules and Standards (R&S) apply in a dispute.

The DRC Dispute R&S states that all DRC arbitrations are private and confidential. As such, the names of all parties, including arbitrators and companies, are not included. A reminder that the DRC’s sole role is to administer the arbitration process; the DRC does not participate in any hearings. Therefore, this summary is based solely on the arbitrator’s written decision and may not reflect important information shared with the arbitrator through written briefs or verbal testimony.

ABSTRACT

The arbitration decision addresses a dispute between parties from the United States and Canada regarding an alleged agreement to use private inspection reports and the appropriate compensation for each load.

The arbitrator concluded that there was insufficient evidence supporting the Respondent’s alleged agreement to utilize private inspection services. The arbitrator found that the private inspections conducted for the Respondent failed to meet DRC’s Good Inspection Guidelines. Since the private inspections did not meet these guidelines, the arbitrator decided not to consider these reports to determine a fair return.

This summary provides an essential overview of the arbitration decision and its implications for international commercial disputes.

CASE: DRC FILE #20648 – PARTIES DOMICILED – UNITED STATES AND CANADA

SUMMARY OF FACTS:

Two shipments of Flame grapes and Summer Royal grapes were sent to the Respondent by the Claimant:

1. First Shipment: Shipped on June 8th, 2020, with Invoice #2070130 and PO #2060277. This shipment contained 1,440 boxes of Flame grapes at USD$17.10 per box and 540 boxes of Summer Royal grapes at USD$14.10 per box, plus a USD$30.00 charge for a temperature recorder. The total invoice amount was USD$32,268.00.

On June 11th, 2020, a private inspection was performed on the 1,440 boxes of Flame grapes associated with Invoice #2070130. The inspection report, delivered to the Claimant on the same day, indicated the following findings: 3% decay, 1% brown berries, 9% soft fruit, 2% split fruit, 4% bruises, and 8% shattered fruit.

2. Second Shipment: Shipped on June 8th, 2020, with Invoice #2070131 and PO #2060356. This shipment included 1,439 boxes of Flame grapes at USD$17.10 per box and 540 boxes of Summer Royal grapes at USD$14.10 per box, for a total invoice amount of USD$32,220.90.

On June 15th, 2020, a private inspection was performed on the 1,439 boxes of Flame grapes related to Invoice #2070131. The findings indicated: 2% decay, 2% brown berries, 11% soft fruit, 2% split fruit, 5% bruises, and 4% shattered fruit. This report was also delivered to the Claimant on the same day.

On June 23rd, 2020, the Respondent emailed the Claimant regarding a proposed return sale for USD$9.10 per box on the 1439 boxes of Flame grapes linked to Invoice #2070131. On June 26th, 2020, the Respondent emailed the Claimant about a proposed return sale for USD$9.10 per box on the 1440 boxes of Flame grapes associated with Invoice #2070130.

On July 3rd, 2020, the Respondent made a direct deposit payment of USD$41,456.90 to the Claimant for Invoices #2070130 and #2070131. This payment was short by USD$23,032.00 based on the original invoices.

The Claimant is seeking payment for the outstanding balance of USD$23,032.00, along with a USD$2,500.00 filing fee. The Respondent argued that private inspections were accepted in previous transactions and that the inspection reports were sent to the Claimant without any indication that these reports were not accepted.

The attached PDF is available for viewing and downloading. Inside, you will discover a detailed arbitration brief that includes additional information such as:

The Arbitrator’s Analysis and Reasoning
The Arbitrator’s Decision
DRC’s Comments
Additional Resources

Need Help Navigating Fresh Produce Trade Disputes?

Contact the DRC for information on memberships and expert guidance on preventing and resolving disputes. Reach out to us today at info@fvdrc.com or visit www.fvdrc.com/contact to discover how we can help you trade with confidence anywhere in the world.

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