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Membership Update for January 2025

Welcome new members!

We are delighted to welcome the following members who joined us in January 2025. 

AGRICOLLIBIO SRL (Also d/b/a Agricollibio), Italy
BOLA DE ORO FRESH SPR DE RL DE CV (También haciendo negocios como Bola de Oro), Oaxaca, Mexico
DOMÉNICK IMPORT INC., QC, Canada
JB AND SONS FARM LTD., BC, Canada
KEMET PRODUCE INC. (Also d/b/a Kemet Produce), ON, Canada
MILLGROVE FARMS SALES INC., ON, Canada
NATTURALE Y CIA SCA, Cundinamarc,a Colombia
NEXATECH INC., ON, Canada
RACCOONADA NUTS AND DRIED FRUITS TRADING INC., ON, Canada
RUMA MEXI-CAN FOOD AND BEVERAGE INC., BC, Canada
THE FRUITY WORLD INC., ON, Canada

To view a complete list of active membersclick here.

DRC Membership Change in Status

As of January 31st, 2025, the following organizations no longer hold a DRC membership:

9461-1886 QUÉBEC INC., QC, Canada
A.S.T. DISTRIBUTION (Faisant également affaire sous 9400-1237 Quebec Inc.), QC, Canada
ADEF IMPORT EXPORT (Faisant également affaire sous 9431-1289 Quebec Inc.), QC, Canada
AGRI-FRESH INC., MB, Canada
ALQUIMIA FRUITS S.L., Catalonia, Spain
BARNSTON ISLAND HERB CORPORATION, BC, Canada
BC HOT HOUSE FOODS ( A Division of Star Produce Ltd.), BC, Canada
CFP CONSOLIDATED FRUIT PACKERS (A Division of Star Produce Ltd.), BC, Canada
COLINAS PRODUCTS, LLC. (Also d/b/a Colinas Foods), TX, United States
COMPTON BROS. INC., PE, Canada
DIMARE HOMESTEAD, INC., FL, United States
GESTION C BOURGEOIS INC., QC, Canada
HANIF PRODUCE, ON, Canada
LES SERRES ROYALES INC., QC, Canada
MEXAVO PRODUCE INC., QC, Canada
MMK GROUP INC., ON, Canada
MZ.IT INC., QC, Canada
PACIFIC GLOBAL ENTERPRISES, INC., BC, Canada
RED CROWN VENTURES LTD. (Also d/b/a Red Crown Pomegranate Juice), BC, Canada
SANLLO CANADA INC. (Also d/b/a Sanllo), ON, Canada
SANLLO EXPORT, S. L. (Also d/b/a Sanllo), Valencia, Spain
STAR PRODUCE LTD., BC, Canada
STAR PRODUCE LTD., AB, Canada
TOOTTI FROOTTI (A d/b/a of On-A-Bun Franchising Inc.), ON, Canada
UVA ENTERPRISE CORP., BC, Canada
WHOLE LEAF LTD., AB, Canada
WORLD FRESH PRODUCE CANADA INC., QC, Canada

Click here to view a complete list of inactive members. This list includes members who resigned, were expelled, or were terminated in the last nine months.

For details regarding a change in status, please contact the office.

Important note: Following membership termination, the former member remains liable for claims arising prior to their termination if the claim is submitted to DRC by way of a Notice of Dispute within nine (9) months from when the claim arose or within nine (9) months from when the claimant ought reasonably to have known of its existence.

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for produce. The DRC is a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a DRC member.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services and can impose sanctions and disciplinary actions on members who do not conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation/mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

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Questions on the Impact of DRC’s Jurisdictional Amendment

After the publication of our article, “DRC’s Jurisdiction Expansion,” several members and industry stakeholders raised questions about the potential impact of these changes on disputes involving parties outside of North America (Mexico, the United States, or Canada). Specifically, many are curious about how the new rules affect the seat of arbitration, the location of hearings, and the selection of arbitrators. These are important considerations for those not familiar with DRC Dispute Resolution Rules.

Before addressing these questions, we would like to remind everyone that DRC’s trading standards, transportation standards, guidelines, and Dispute Resolution Rules serve as the default provisions in any transaction between members unless otherwise agreed.

1. How is the seat of arbitration and location of hearings affected now that the dispute does not involve commerce with North American companies?

The DRC’s Dispute Resolution Rules designate Ontario, Canada, as the seat of arbitration. Ontario is recognized as one of the most favourable jurisdictions for arbitration globally. As outlined in the earlier section of this article, our rules and regulations serve as the default unless a contract specifies otherwise. Therefore, DRC members and any non-members choosing DRC arbitration can mutually agree to designate a different seat of arbitration, provided it suits their needs.1

It’s important to distinguish between the seat of arbitration and the location of hearings. While the seat of arbitration is legally the jurisdiction in which the arbitration process is based, the location of hearings can differ. If the contract does not specify a hearing location, DRC’s Dispute Resolution Rules stipulate that the hearings will be held in Ottawa, Ontario, or at a location determined by the arbitrator. This could be a virtual or in-person hearing, which does not impact the seat of arbitration.

2. What if parties wish to select an arbitrator who is not from DRC’s Roster of Neutrals?

The DRC’s Dispute Resolution Rules allow parties to appoint an arbitrator of their choosing, even if the arbitrator is not listed on the DRC’s Roster of Neutrals. However, DRC strongly recommends selecting an arbitrator from our roster for several reasons. Of course, all arbitrators must remain independent and impartial, regardless of how they are selected.

Our roster of neutrals consists of arbitrators who are highly experienced in disputes related to the produce trade. More importantly, they are thoroughly familiar with DRC’s operating rules, including trading standards, transportation standards, and our specific dispute resolution procedures. DRC arbitrators are trained to interpret the contractual terms agreed by the parties, and if the contract is silent on an issue, they prioritize DRC’s standards and guidelines over other laws, such as the United Nations Convention on Contracts for the International Sale of Goods (CISG).

Although most of our neutrals were originally from North America, they do possess international experience. Nevertheless, the DRC has expanded its roster to include arbitrators from South America and Europe. These neutrals have completed DRC’s educational process, ensuring they understand our services, rules, and the expectations placed on DRC arbitrators.

It’s also worth noting that in cases where the parties cannot agree on an arbitrator, DRC reserves the right to appoint an arbitrator from its roster.

1 By agreeing to arbitrate under the DRC and its Rules, the parties have expressly agreed that the subject matter of the arbitration agreement relates to more than one country, in accordance with Ontario’s International Arbitration Act, 2017, SO 2017, c 2, Sch 5, Schedule 2, Article 1(3)(c). Thus, if you choose another seat, it is beneficial if the seat’s arbitration law also permits this, should your dispute not be international.

RESOURCES:

DRC’s Dispute Resolution Rules

Article: DRC’s Jurisdiction Expansion

If you have any questions about the article and would like to learn more, our team at the DRC is here to assist you. We value your inquiries and are eager to provide support. Click here to proceed.

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Celebrating 25 Years

The DRC Story

The Fruit and Vegetable Dispute Resolution Corporation (DRC) is excited to share that 2025 marks our 25th anniversary, a milestone in our journey that underscores our long-standing commitment to the fresh produce industry.

In the late 1990s, a process was initiated to establish the DRC. This process took time to develop. The need for the DRC arose after observing a significant growth in private commercial disputes following the implementation of the North American Free Trade Agreement (NAFTA). While a dispute resolution system existed in the United States under the Perishable Agricultural Commodities Act (PACA), Canada’s existing regulatory system proved ineffective in resolving most disputes, and cases were rising. In addition, Mexico had no international dispute settlement mechanism in place.

With a focus on minimizing and preventing trade irritants within North America, the DRC, a non-profit, membership-based organization serving the produce trade, was born in February 2000. Patterned mainly after the PACA system, the DRC evolved into a Tri-National Alternative Dispute Resolution Model that included fresh produce industry representatives and government officials from Canada, Mexico, and the US.

You may recall DRC’s iconic triangle-shaped logo. This design symbolized the collaborative spirit fostering a commitment towards a harmonious trade environment within the three nations and their commercial partners.

Since the creation of the DRC, we have successfully helped prevent and resolve millions of dollars in disputes. This evolution showcased our adaptability and unwavering commitment to improving legislation, establishing industry standards, and creating a fair and ethical environment for all participants.

DRC 2020 Logo

In 2020, it felt time to refresh our brand. Inspired by organic shapes derived from fruits and vegetables, our new logo symbolizes the coming together of different parts of our industry. The shapes represent growth and progress, while the fresh and vibrant colour palette indicates the fruit and vegetable world. The green, orange and red hues represent the traditional ripening process of many of our crops. Our tagline, “Trade with Confidence,” captures our goal to equip you with the necessary information and tools you need BEFORE entering a new commercial transaction, introducing a sense of assurance in your trading decisions.

On January 6th, 2024, we amended our Operating Rules to expand DRC’s jurisdiction, underscoring our commitment to fairness in worldwide trade. The expansion allows the DRC’s Dispute Resolution Rules (specifically informal mediation, formal mediation, and arbitration services) to operate with a broader geographical spectrum, provided that both parties are members of the DRC at the time of the dispute, regardless of their location or where the product was traded.

As we celebrate our 25th anniversary, we look forward to continuing our mission to bring the necessary guidelines, education and services for successful commerce and trading partnerships. Thank you for joining us on this journey, and here’s to many more successful years of collaboration and growth. Let’s #tradewithconfidence!

RESOURCES: 

DRC By-Laws and Operating Rules

New York Convention

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SOLUTIONS

DRC’s Jurisdiction Expansion

During the June 2024 DRC Board of Directors (BoD) Meeting, the BoD approved amendments to the DRC Operating Rules to eliminate the requirement that disputes involve products entering commerce in Canada, Mexico, or the United States.

Prior to these amendments, members could only file a Notice of Dispute (NOD) to initiate the informal mediation process if one of the parties was in Canada, Mexico, or the United States. For example, if a DRC member in Chile had a dispute with another member located in Asia or Europe, the DRC would not be able to accept an NOD.

The jurisdiction expansion allows the DRC’s Dispute Resolution Rules (particularly informal mediation, formal mediation, and arbitration services) to operate without jurisdictional limitations as long as both parties are members of the DRC at the time of the dispute, a DRC arbitration clause is included in the contract, or if the parties voluntarily sign an arbitration agreement to resolve the dispute using DRC.

Significantly, this enhancement does not alter how our members conduct their business; instead, it simply expands the accessibility to our dispute resolution services, allowing members to trade with confidence anywhere in the world.

If you have any questions about the article and would like to learn more, our team at the DRC is here to assist you. We value your inquiries and are eager to provide support. Click here to proceed.

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Membership Update for December, 2024

Welcome new members!

We are delighted to welcome the following members who joined us in December 2024. 

9530-2576 QUEBEC INC., QC, Canada
AGAPE INNOVATIONS GROUP INC. (Also d/b/a Santana Fruits & More Canada Co.), ON, Canada
ATLAS DEAL (A d/b/a of Ahmed Abousaboun), MB, Canada
FARAH IMPEX LTD., ON, Canada
FRUITFEAST PRODUCE INC., ON, Canada
INTIFRESH DEL SUR SAC (También haciendo negocios como Intifresh Del Sur), Piura Peru
JAD PRODUCE, INC., FL, United States
KHAN PRODUCTS LTD. (Also d/b/a as Prime Foods & Spices), AB, Canada
QUEEN OF JACA LTDA, Brazil
RCA FARMS INC., ON, Canada
TRAFFIC TECH INC., QC, Canada

To view a complete list of active membersclick here.

DRC Membership Change in Status

As of December 31st, 2024, the following organizations no longer hold a DRC membership:

A-1 BAGS & SUPPLIES INC. (Also d/b/a A-1 Cash And Carry), ON, Canada
BY SOLUTIONS S.E.N.C. (Faisant également affaire sous By Solutions), QC, Canada
CAN-ON IMPORTERS INC., ON, Canada
CONTINENTAL EXPORT (Faisant également affaire sous 9378-0450 Québec Inc.), QC, Canada
EMMCAR INTERNATIONAL CORPORATION, AB, Canada
FOROS FRESH PRODUCE CORP., FL, United States
HUI DRAGON TRADE LTD. (Also d/b/a Huidragon Logistics), ON, Canada
MANGOSTEEN (A d/b/a of 12297825 Canada Inc.), ON, Canada
OBEID FARMS 2014 INC., ON, Canada
OKANAGAN SPECIALTY FRUITS, LLC, VA, United States
OUTCAST FOODS INC., NS, Canada
SICAR FARMS LTD. CO. (Also d/b/a Limex Sicar Ltd. Co.), TX, United States
SIMPLE PRODUCE SERVICES INC., ON, Canada
SOUTHERN PRIME PRODUCE CORP., BC, Canada
SUN GRAPE USA INC. (Also d/b/a Sun Grape Marketing), CA, United States
VEGETRON INC. (Also d/b/a Golden Banana), ON, Canada

Click here to view a complete list of inactive members. This list includes members who resigned, were expelled, or were terminated in the last nine months.

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for produce. The DRC is a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a DRC member.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services and can impose sanctions and disciplinary actions on members who do not conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation/mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

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Membership Update for November, 2024

List of New MembersMembership Change in Status | Expulsion Notice

Welcome new members!

We are pleased to welcome the following 15 new members in November 2024. 

DAN AVILA & SONS PACKING INC., CA, United States
JOUMA PACK, Souss-Massa, Morocco
GERALD’S AVOCADOS S.A. DE C.V. (También haciendo negocios como Gerald’s Avocados), Michoacan, Mexico
1867 PRODUCE INC., ON, Canada
RANA WHOLESALE LTD., AB, Canada
MACROLAND, Souss-Massa, Morocco
AREL AGRICULTURAL PRODUCE INC., ON, Canada
FLAVOR & PRODUCE IMPORT CORP., ON, Canada
ATLAS FOOD AND BEVERAGE INC., ON, Canada
CUISINORD (A d/b/a of 9075-3294 Quebec Inc.), QC, Canada
KIM’S CHOICE FOOD INC., BC, Canada
16477411 CANADA INC., ON, Canada
AMBAKITI QUALITY PRODUCE INC., ON, Canada
SUN BRIDGE IMPORT EXPORT INC. ON, Canada
TERRA FRESKA PRODUCE INC., ON, Canada

To view a complete list of active membersclick here.

DRC Membership Change in Status

As of November 29th, 2024, the following organizations no longer hold a DRC membership:

AGROEXPORTADORA SOL DE OLMOS S.A.C., Lima, Peru
BBN TRANSPORT LTD., AB, Canada
FAIRFIELD FARMS (A d/b/a of 702195 Ontario Inc.), ON, Canada
FRESHQUITA BRANDS LLC., TX, United States
WORLD PRODUCE CO (A d/b/a of 9093923 Canada Ltd.), ON, Canada
BTRUST SUPERMARKET (A d/b/a of 2202693 Ontario Inc.), ON, Canada
FRESH MIX LIMITED, ON, Canada
ERA FRUITS ET LÉGUMES INC., QC, Canada

Expulsion Notice: On November 15th, 2024, GC IMPORTERS LTD was expelled from the DRC membership for not paying debts as they became due, issuing a non-sufficient funds cheque, and failing to provide information as requested. 

Click here to view a complete list of inactive members. This list includes members who resigned, were expelled, or were terminated in the last nine months.

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for produce. The DRC is a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a DRC member.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services and can impose sanctions and disciplinary actions on members who do not conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation/mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

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ARBITRATION DECISION BRIEF: Dispute over change of Terms of the Sale, use of Private Inspections and Fair Return.

In this dispute, the arbitrator concluded that there was not enough evidence to support the Claimant’s agreement to change the terms of the sale to Consignment. However, the arbitrator noted that since the Claimant did not raise any objections to the findings of the private inspection, this report would be used to evaluate whether the product met the Good Arrival Guidelines upon arrival and to establish a fair return.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) has developed a series of articles summarizing past arbitration decisions. These articles will help members understand how the DRC Dispute Rules and Standards (R&S) apply in a dispute.

The DRC Dispute R&S states that all DRC arbitrations are private and confidential. As such, the names of all parties, including arbitrators and companies, are not included. A reminder that the DRC’s sole role is as administrator of the arbitration process; the DRC does not participate in any hearings. Therefore, this summary is based solely on the arbitrator’s written decision and may not reflect important information shared with the arbitrator through written briefs or verbal testimony.

ABSTRACT | SUMMARY OF FACTS | ARBITRATOR ANALYSIS AND REASONING | DRC COMMENTS

ABSTRACT

The arbitration decision relates to a dispute between parties from the United States and Canada over the claimed agreement to change the terms of the sale and the credibility of the private inspection.

Based on the findings, the arbitrator determined that there was insufficient written evidence to support the Claimant’s agreement to change the terms of the contract to Consignment. The Claimant’s non-objection upon receipt of the private inspection report was considered in determining whether the product received was within DRC Good Arrival and if not, what would be the fair return.

This summary provides an essential overview of the arbitration decision and its implications for international commercial disputes.

CASE: DRC File #19030 – Parties Domiciled – United States and Canada
SUMMARY OF FACTS:

On or about January 23, 2013, the Claimant sold a load of 1,035 cases of 5-count Canary Melons and 336 cases of 6-count Canary Melons to the Respondent, Free on Board (F.O.B.) shipping point, through a broker for USD $5.25 per case. The total invoice amount was USD $7,197.75, plus an additional $23.50 for the temperature recorder.

The load was shipped from Pompano Beach, Florida, on January 24, 2013, and it was delivered to Montreal, Quebec, on January 26, 2013.

On January 28, 2013, a private inspection was requested and performed. The inspection report revealed that the 1,035 cases of 5-count melons showed 22% surface discoloration and 4.5% bruising, while the 336 cases of 6-count melons were affected by 18% surface discoloration and 5% bruising. The pulp temperatures recorded during the inspection ranged from 49.5°F to 50.3°F.

The inspection report was shared by the Respondent to the Claimant’s broker and the broker forwarded them to the Claimant by email the same day. Communication between the Claimant, the Claimant’s broker and the Respondent shows an agreement for the Respondent to handle the product for the Claimant’s account.

On February 18, 2013, the Respondent provided an Account of Sales to the Claimant, which indicated gross sales of $5,109.80 and total expenses of $5,342.13.

In its Statement of Defense, the Respondent included invoices corresponding to the sales listed in the Account of Sales, showing sale dates between January 29 and February 13, 2013.

In the Statement of Claim, the Claimant seeks payment of $7,221.25 for the sale of the melons to the Respondent, reimbursement of $208.83 (which was deducted by the Respondent from a check issued as payment for an unrelated matter), and $600.00 in DRC filing fees. In its Statement of Defense, the Respondent has requested that the Statement of Claim be dismissed.

SUMMARY OF ARBITRATOR’S ANALYSIS AND REASONING:

I. What is the value, if anything, of the results of DRC File #19002, to the determination of this case?

The results of DRC File #19002 are not applicable to the current case due to a key difference. Although both DRC #19002 and #19030 involve inspections by IPIC International, the Claimant, in this case, agreed, by inaction, to use this private inspection service. In DRC File #19002, there was no evidence of such agreement.

II. Did the Parties Agree to Modify the Term of Sale from ‘F.O.B. Shipping Point’ to Either ‘Consignment’ or ‘Open’?

The Respondent must prove any modification of the sale terms from ‘F.O.B. Shipping Point’ to ‘Consignment’ or ‘Open Price.’ To show a change to a consignment transaction, the evidence must indicate the seller relinquished its claim for payment while allowing the handling of the load. Vague phrases like “handle the load” are not enough to establish a consignment agreement. Here, emails between the Claimant and their broker specify that the Respondent was to handle the melons “for the Claimant’s account.” The Claimant’s reply indicated he agreed but did not prove he intended to give up the right to the sales price. Thus, the Claimant has given clear authority to Respondent to sell the melons on their behalf, establishing that the sale shifted from FOB to ‘Open,’ but not to ‘Consignment.’

III. What credibility, if any, should be accorded to Inspection Report No. U114B090C?

The Respondent claims that the Claimant violated the warranty of suitable shipping conditions and has presented inspection report No. U114B090C as evidence. Since the Claimant accepted the use of this private inspection service, they have implicitly agreed to its findings.

According to the DRC Good Inspection Guidelines, private inspections cannot be treated as prima facie evidence, and the party submitting them must prove their credibility. The DRC Inspection Policy outlines that independent inspections can be recognized if they meet certain standards. The burden of proof lies with the party providing these inspections. 

Upon reviewing the inspection report and the inspector’s qualifications, the arbitrator finds the inspections meet DRC Inspection Standards. The inspector’s five years with the Canadian Food Inspection Agency and his supervisory role assure his ability to conduct inspections properly. The Inspection report indicates that the inspection aligns with the required standards, including thorough sampling and accurate reporting of melon conditions. Therefore, the arbitrator concluded that the inspection report is credible evidence of the melons’ condition upon arrival.

IV. Did the Claimant Breach the Warranty of Suitable Shipping Conditions by Shipping Melons That Failed to Make Good Arrival?

According to DRC Trading Standards, the product, in this case, melons, must be in good condition for normal shipping to prevent deterioration. The DRC Good Arrival Guidelines state that melons can have a maximum of 15% total damage, no more than 8% serious damage and no more than 3% decay. The Inspection Report shows that the melons arrived with significantly higher damage—23% for the 6CT melons and 26.5% for the 5CT melons—exceeding the guidelines. Additionally, the Respondent has provided credible evidence that the transportation conditions were normal. Thus, the arbitrator concluded that the Claimant breached the warranty of suitable shipping conditions by sending damaged melons.

V. Has Respondent Provided a Proper Account of Sales Evidencing Prompt and Proper Resale of the Melons?

As the agent handling the melons, the Respondent needed to sell them in a timely manner and provide proper accounting. The Account of Sales, dated February 18, 2013, was challenged by the Claimant for not including sales dates, proper warehousing charges, and supporting freight charges. Upon review, the Account of Sales lacked sales dates but did provide a price breakdown. The Respondent later submitted all requested documents, including invoices for sales on various dates and proof of freight charges. Therefore, the arbitrator concluded that the Respondent’s Account of Sales meets the DRC Trading Standards and shows that the Respondent sold the melons promptly.

VI. Has the Claimant Met Its Burden of Proof Regarding Damages?

The Claimant is entitled to recover a “reasonable price” based on the market value of the product at the time of delivery after deducting allowed costs and expenses related to the sale. If the parties cannot agree on a reasonable price, the results of a prompt and proper sale of the product usually provide the best evidence of its fair value at delivery. This is especially true since the Claimant did not provide relevant market quotes.

As established, the Respondent’s Account of Sales, along with their defence statement, meets the commercial standards in the DRC and confirms that the Respondent promptly and appropriately resold the melons. The Respondent’s Account of Sales shows a gross return of $5,109.80 from selling the melons, which is about 71% of the initial invoice price of $7,221.25. These gross profits align with the damage percentages confirmed by inspection reports. Therefore, the arbitrator concluded that the Claimant had not met their burden of proof regarding damages linked to the Respondent’s gross sales profits from the melons.

Regarding the expenses the Respondent deducted, the DRC allows for deductions of “appropriate and usual sales charges and expenses directly incurred in handling” the product. Here, there is no evidence that the parties made any agreement about which charges or expenses could be deducted from gross sales profits. The Account of Sales shows the Respondent deducted $274.51 for inspection fees, $23.50 for temperature monitoring fees, and $3,700.00 for transportation fees related to selling the melons. The arbitrator found that these charges relating to the handling of the melons were well-documented and appropriate. Therefore, the arbitrator concluded these expenses were correctly deducted from the gross sales revenue.

On the other hand, the Respondent also deducted $1,344.12 for storage fees. Since storage fees (essentially storage charges) would have been incurred regardless of whether the melons met condition requirements, these storage fees will be denied.

Based on the above, the arbitrator concluded that the Respondent could deduct a total of $3,998.01, leaving the Claimant with a net refundable amount of $1,111.79. Because this decision results in a net recovery for the Claimant instead of a net loss as reported initially in the Account of Sales, the arbitrator further concluded that the Respondent was not entitled to offset the initially reported loss of $232.33 with another transaction, meaning they must refund this amount to the Claimant. This will be calculated as a gross return to the Claimant of $1,344.12.

Article 48(1)(i) allows the arbitrator to issue an award for fair compensation when deemed appropriate. In this case, given that the Respondent sold the melons promptly and appropriately, they are entitled to reasonable compensation for doing so. The Respondent’s Account of Sales does not indicate that they deducted any commission from gross sales profits. Even though the Respondent did not request an order to retain a fair commission, the arbitrator concluded that such an order is appropriate for fairness in this case. A commission rate of 10% on gross sales revenue is common in the agricultural industry and is suitable here.

Article 53(1)(c) of the Mediation and Arbitration Rules of the DRC allows the arbitrator to allocate the responsibility for costs. Since the arbitrator had determined that the net sales revenue is owed to the Claimant, the arbitrator found that the Respondent is responsible for half of the Claimant’s costs, or $300.00.

AB#19030 CHART

ARBITRATOR’S SUMMARY DECISION:

The Respondent was ordered to pay the Claimant $1,133.32 within 30 days from the date of this Decision and Award.

DRC COMMENTS:

In this case, the arbitrator considered the results of the private inspection report to be the condition of the product upon arrival. The Claimant agreed that the Respondent would handle the product after the private inspection was shared without any objections to the findings documented in the report or the fact that it was a private inspection. For the reasons previously discussed and because the private inspection complied with the DRC Inspection Standards, the arbitrator concluded that the private inspection report would serve as credible evidence of the product’s condition upon arrival.

Another important factor in this case is the change in contract terms. It is common practice for the parties to negotiate new contract terms when the buyer receives a load in deteriorated condition. It is essential to note that when there is a disagreement between parties regarding the terms discussed, and there is no written evidence to support one party’s claims, each party bears the burden of proof for their respective arguments. The DRC encourages its members to use terms that are defined in our Trading Standards, such as “open price,” Price After Sale (PAS),” and “consignment,” to avoid interpreting vague terms such as “handling,” “protection,” or any other term not defined.

Any and all unusual agreements, such as private inspections and restrictive contract terms like “consignment,” need to be Discussed, Understood & Agreed Upon.

ADDITIONAL RESOURCES:

To access the full redacted arbitration decision, click here

Receiver Duties: Fruit and Vegetable Dispute Resolution Corporation Trading Standards s.10 (2)(b)(ii)

Good Inspection Guidelines for Fruit and Vegetable Dispute Resolution Corporation (DRC)

Solutions Newsletter Articles:

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SOLUTIONS

Unpaid Arbitration Award… Now what?

Some members have undergone the arbitration process, and only a few have encountered an unfulfilled award. 90% of the arbitration cases administered by DRC are satisfied as decided by the arbitrator. Rarely are there cases of an unpaid arbitration award. Causes may include the losing party declaring bankruptcy, filing for protection under the court, or debtors disappearing and leaving no assets behind.

When you receive an arbitration decision in your favour, and the losing party does not want to pay it, there are steps you should take. Contact the DRC immediately, as we may take disciplinary actions against the defaulting party, which could include termination of membership. A second step would be for you to register and enforce the arbitration award with the courts.

The courts of the countries signatory to the New York Convention of 1958 and subsequent conventions regarding the recognition and enforcement of foreign arbitration awards in court (172 Contracting States) are obligated to recognize and enforce these awards. The DRC does not accept members from countries not signatories to the New York Convention or other international treaties regarding the recognition and enforcement of foreign arbitral awards.

While it requires a lawyer to register and enforce the award by the court, this process is simple. The DRC will provide documents to enforce the award in court to your lawyer of choice. These documents usually include the arbitration agreement, the arbitration decision and award, and sometimes, the arbitration rules of the administering body (DRC). This process can last a couple of months and will result in a decision from the court.

Please remember that we are here to support and assist our members. If you have any questions or concerns, contact the DRC Help Desk.

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SOLUTIONS

Membership Update for October, 2024

New Members  | Membership Change of Status 

Welcome new members!

We are pleased to welcome the following 15 new members in October 2024. Here’s a list of who they are:

ANNAN ECOMMERCE INC., BC, Canada
CANMAR PRODUCE (A d/b/a of 2604455 Ontario Inc.), ON, Canada
CHARLES JOHNSON COMPANY, NM, United States
FOODSUP INC., ON, Canada
FRESHWAY FOODS (A d/b/a of Fresh Unlimited, Inc.), OH, United States
GOLDEN OASIS INC., ON, Canada
HARVEST CENTRAL INC. CA, United States
IPPOLITO INTERNATIONAL, LP, CA, United States
LAKESIDE CELLARS LTD., BC, Canada
LES ALIMENTS FAIGNON INTERNATIONAL, QC, Canada
MAZARIA SARL, Taroudant, Morocco
MINAMI INC., ON, Canada
NILE VALLEY EXPORTS LTD., BC, Canada
PRODUCTORA Y COMERCIALIZADORA AGRICOLA VALENCIA S.A. DE C.V., Michoacan, Mexico
WAZO PACKAGING, Commune Loudaya, Morocco

To view a complete list of active members, click here.

DRC Membership Change in Status

As of October 31st, 2024, the following organizations no longer hold a DRC membership:

AGRI IMPORT CANADA CORP. (Also d/b/a Agrimport) ON Canada
ENGEE AND JAYS LTD. (Also d/b/a Engee) ON Canada
ESPERIA GRAPE JUICE LTD. ON Canada
HOOVU CANADA INC. AB Canada
MOROS TRADING INC. QC Canada
PLANET FOODZ CANADA INC. ON Canada
TASTE OF EGYPT (A d/b/a of Hager Abdelhamid) ON Canada
WAWONA PACKING CO., LLC (Also d/b/a Prima® Wawona) CA United States

Click here to view a complete list of inactive members. This list includes members who resigned, were expelled, or were terminated in the last nine months.

For details regarding a change in status, don’t hesitate to contact our Helpdesk.

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for produce. The DRC is a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace.

In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 13 countries outside North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a DRC member.

In addition to its Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build members’ knowledge and capacity to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services and can impose sanctions and disciplinary actions on members who do not conduct business in accordance with the terms of their membership agreement.

The DRC has resolved claims worth more than $105 million to date. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation/mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

Categories
SOLUTIONS

Arbitration Decision Brief: Dispute Over Produce Quality and Inspection Results

In this dispute, the arbitrator determines that the inspection conducted by the Canadian Food Inspection Agency (CFIA), while considering the Claimant’s concerns about product integrity, proves that the shipment did not meet contract terms, thereby entitling the Respondent to damages.

The Fruit and Vegetable Dispute Resolution Corporation (DRC) has been creating a series of articles summarizing past arbitration decisions. These articles will help members understand how the DRC Dispute Rules and Standards (R&S) apply in a dispute.

The DRC Dispute R&S states that all DRC arbitrations are private and confidential. As such, the names of all parties, including arbitrators and companies, are not included. A reminder that the DRC’s sole role is as administrator of the arbitration process; the DRC does not participate in any hearings. Therefore, this summary is based solely on the arbitrator’s written decision and may not reflect important information shared with the arbitrator through written briefs or verbal testimony.

ABSTRACT

The arbitration decision brief relates to a dispute between parties from the United States and Canada over the quality of the product and the reliability of CFIA’s inspection results. This dispute arises from concerns about the compromised integrity of the shipment before inspection.

Based on the findings, the arbitrator determined that the integrity of the load was compromised before the CFIA inspection was performed. Since there was no other evidence showing the Claimant breached the contract, the Respondent was responsible for paying the adjusted invoice price and the arbitration commencement fee.

This summary provides an essential overview of the arbitration decision and its implications for international commercial disputes.

CASE

DRC File #20579 – Parties Domiciled – United States and Canada

SUMMARY OF FACTS

The Claimant sold the Respondent one (1) truckload of limes, which included 60 cartons of 175-count limes from Mexico at USD$21.00 per carton (totalling USD$1,260.00) and 300 cartons of 200-count limes from Mexico at USD$22.00 per carton (totalling USD$6,600.00), for a total free on board (FOB) invoice price of USD$7,860.

The load was shipped from McAllen, Texas, to the Respondent in Toronto, Ontario, on March 3, 2020, and arrived on March 8, 2020.

On March 9, 2020, the CFIA inspected 300 cartons of 200-count limes. The inspection found that the limes were affected by 17% permanent defects (12% blanching, 2% oil spots, and 3% scars) and 25% condition defects (4% decay, 17% yellow colour, and 4% skin breakdown). Additionally, the inspection noted that the product’s temperature ranged from 10.8°C to 11°C, and nearly all of the decay was accompanied by mould.

The Respondent reported selling 50 cartons of the 200-count limes at CAD$21.00 per carton and 250 cartons of the 200-count limes at CAD$22.00 per carton.

Respondent issued a cheque (No. 59147) dated March 26, 2020, payable to the Claimant in the amount of USD$3,705.00. This amount included payment at the contract price of USD$21.00 per carton for the 60 cartons of 175-count limes and payment at USD$8.15 per carton for the 300 cartons of 200-count limes. However, the Claimant did not accept this cheque and returned it to the Respondent.

Subsequently, the Claimant issued a revised invoice for 60 cartons of 175-count limes at USD$21.00 per carton (totalling $1,260) and 300 cartons of 200-count limes at USD$18.00 per carton (totalling $5,400), resulting in a total invoice price of USD$6,660.

In its Statement of Claim, the Claimant acknowledges being in breach of the 200-count limes based on the CFIA inspection results. Consequently, the Claimant offered a reduction of US$4.00 per carton on the price of the limes and adjusted the invoice accordingly. However, the Claimant is uncertain whether the inspection only covers the limes from the current shipment. The Claimant suspects limes from a previous shipment to the Respondent were mixed with those from the current shipment and presented to the inspector for inspection. Therefore, the Claimant is seeking payment in full of the revised invoice price of US$6,660.00 for the limes.

IIn its Statement of Defense to Statement of Claim, the Respondent points out that the timely inspection revealed a 42% average defect rate, causing the 200-count limes to fail to meet the Good Delivery Standards. The Respondent denies any tampering with the inspection. The limes that failed inspection were handled through price after sale (PAS), resulting in a return of US$8.15 per carton to the Claimant. The Respondent states it had no issues with the 175-count limes and attempted to pay the Claimant the full purchase price of US$21.00 per carton.

SUMMARY OF ARBITRATOR’S ANALYSIS AND REASONING

The main issue that the arbitrator needs to address is whether the CFIA inspection, considering the product identity concerns raised by the Claimant, establishes that the 200-count limes in the shipment did not comply with the contract requirements, thereby entitling Respondent to damages.

The Claimant states that when the limes in question arrived at the Respondent’s warehouse on Sunday, March 8, 2020, the Respondent informed that the limes were in poor condition and sent photos of the limes to the Claimant. According to the Claimant, the photos showed limes from a previous order shipped to the Respondent on February 20, 2020. When asked about the photos, the Claimant says the Respondent insisted the photos were of the limes that had just arrived despite the date tags indicating otherwise. To resolve the issue, the Claimant requested the Respondent to arrange for a CFIA inspection of the limes.

The Respondent confirms that after the shipment’s arrival and upon finding the limes in poor condition, photos of the limes were sent to the Claimant as requested. The Respondent explains that due to a technological error, a single photo of 175-count limes was initially sent to the Claimant, but this was promptly corrected by contacting the Claimant by email and telephone. The Respondent further states that although the Claimant acknowledged the new pictures, they continued to deny their validity.

The Respondent submitted a copy of the photo of the 175-count limes, which bears a label with the handwritten date “02-20-20.” The file contains a number of other photos, some of which are the digital photos taken by the CFIA inspector and some of which are the photos taken by the Respondent.

One photo shows two pallets with cut straps, and the cartons appear to have been moved around. In the picture on the right pallet is a carton labelled “HB533” and another labelled “HB094.” Other photos show that “HB533” is linked to purchase order number #87564, which is related to the limes in question. However, the purchase order number associated with “HB094” cannot be determined from the documents submitted.

The file includes a photo of a carton labelled with a QR code and the number “TRO023024021,” which matches the number on the inspection certificate under “Marks on Packages.” Another photo shows a carton of limes labelled HB533 strapped to a carton of limes with a QR code and a number that is unclear but seems to read “TRO047057013.” This number is different from “TRO023024021.” This suggests that the number on the inspection certificate differs from the number found on a carton strapped to a carton of limes from the shipment in question. This supports the Claimant’s argument that some of the cartons made available to be inspected by the CFIA were from a different shipment of limes.

The CFIA inspection certificate shows defect percentages ranging from 0 to 10% for decay, 0 to 8% for skin breakdown, and 2 to 34% for yellow colour. The presence of sample cartons with little or no defects combined with those showing a significant percentage of the same defect may indicate a non-homogeneous load.

Based on the observations, the integrity of the load was compromised before the CFIA inspection, making it impossible to determine with reasonable certainty that all 300 cartons of 200-count limes covered by the inspection were from the March 3, 2020, shipment in dispute. Therefore, the inspection cannot be used to determine if the 300 cartons of limes in question complied with the contract requirements. As no other evidence shows that the Claimant breached the contract, the Respondent is liable to the Claimant for the limes it accepted at the adjusted invoice price of US$6,660.00 and the US$600.00 arbitration commencement fee.

ARBITRATOR’S SUMMARY DECISION

The Respondent was ordered to pay the Claimant the sum of US$6,660.00, plus the US$600.00 filing fee, within 30 days from the date of this Decision and Award.

DRC COMMENTS

This case shows us that even when a request and performance of a government inspection is made in a timely manner, elements or actions can still make these quality inspection reports insufficient to demonstrate that the product arrived in a deteriorated condition.

The DRC will accept inspection reports issued by the USDA and CFIA as prima facie evidence of the product’s quality and condition at the time the inspection takes place. However, it is the applicant’s responsibility to ensure the right product is inspected or that the inspection is performed according to the contract terms between the parties, such as with the correct grade standard or that the product being inspected pertains to the transaction’s lot numbers.

In this case, since the inspection showed that the inspected product belonged to different shipments, this undermined the applicant’s credibility when making the correct product available for inspection. Therefore, while the inspection results show the product inspected failed to meet DRC Good Arrival Guidelines, the arbitrator concluded that the compromised integrity of the shipment invalidated it as evidence of the Claimant’s breach of contract.

ADDITIONAL RESOURCES

To access the full redacted arbitration decision, click here.

Fruit and Vegetable Dispute Resolution Corporation Trading Standards – Receiver Duties, Section 10.2.(b)(ii)

Dealing with a Bad Load? Your options as a Buyer/Receiver Revealed.

Good Inspection Guidelines for Fruit and Vegetable Dispute Resolution Corporation (DRC)

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