What is mediation? Simply put, mediation is the negotiation between disputing parties, assisted by a neutral party. While it is not empowered to impose a settlement, the mediator’s presence allows the parties to understand each party’s position on the matter in dispute and better resolve their conflict. DRC has helped resolve disputes worth millions of dollars, and we strive to counsel and educate our members to prevent and resolve disputes through our informal mediation process.
DRC Membership is an important part of our screening for new trading partners. DRC has been a great help, not only in resolving disputes, but also with their educational initiatives and involvement in developing best practices within the industry.