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SOLUTIONS

Best Practices to Mitigate Risk Transporting Produce

DRC’s Trading Assistance Staff has contacted Thermo King to understand better how a reefer unit operates and to learn what they recommend as best practices for transporting fresh fruits and vegetables. Here’s a list containing valuable insights you can use when preparing your next load:

PRE-LOADING

✔ Pre-cool and store cargo at a desired temperature to remove heat.

  • Confirm the product is at the desired temperature before loading.
  • Refrigeration units are designed to maintain temperature, not to change it.

Run Reefer Unit 20 Minutes in “High Speed Cool”.

  • To remove residual trailer/body heat.
  • Perform Automatic “Pre-Trip” to confirm proper unit operation.
  • Unit: MUST” pass test.
  • If Auto Pre-Trip fails, follow your company’s prescribed procedures, or contact your local dealer for assistance.

Set unit controller to the desired temperature.

  • Verify the settings after changing it to confirm that it is correct.

Select Mode of Operation.

  • “Continuous Run” or “Cycle Sentry”. For fresh fruits and vegetables, always run the unit on the “Continuous Run” mode.

Pre-cool trainer and truck body.

  • To desired temperature to remove residual heat.
LOADING

Turn the unit “OFF” while loading.

  • To minimize heat and humidity entering trailer / truck body.
  • Verify product is at proper temperature.

Load Product quickly and efficiently.

  • Provide adequate air circulation around and through the entire load.

Close doors and start unit.

  • Re-confirm Continuous Run operating mode and set point temperature.

Strip curtains.

  • Always recommended in distribution.
  • Keep conditioned air in and outside air out.

Door openings.

  • Minimize the number door openings and their duration.
  • Ambient air migrates in, and trailer / body air migrates out.
TRANSPORTING

Proper airflow is CRITICAL.

  • Poor air distribution causes product deterioration, even with adequate unit capacity.
  • Obstructions cause poor air flow and product hot spots.
  • Proper air circulation: Unobstructed paths on all 6 sides of load.

Good airflow has 4 Key Factors:

  • Use three-way block pallets to help provide adequate air flow.
    • Do not obstruct floor under cargo. It prevents air from returning to the unit.
  • Slip sheets and hand stacking are not optimal for temperature management.
    • Inside of trailer / body must be clean to prevent contamination:
    • T-Floor must be free of obstruction.
    • Debris can block air circulation.
    • Debris can be pulled into unit, resulting in insufficient cooling.
    • Use loading patterns that provide adequate air pace.
  • Exercise Caution!
    • Provide adequate air space between top of the cargo and ceiling.
    • Products should be loaded evenly to avoid air flow restrictions.
  • Do not block unit evaporator air inlet (return air). It restricts air flow.
    • Do not load product tight against unit, walls, or doors.
    • Do not load product to ceiling. It causes air to short cycle.
VERIFICATION AND FURTHER RECOMMENDATIONS

Verify Pre-cooling.

  • Pre-cooling product and trailer / body to desired temperature prior loading.
  • Position trailer / body tight against dock seals when delivering. Supervise opening and closing of doors.

Do not operate unit with doors open.

  • Until will blow conditioned air out and draw outside air in.

Keep doors closed whenever possible.

  • Keep door openings few and fast. Cold stays in, heat out.
  • Turn unit “off” before opening doors.
  • Box temperature recovery time is significantly increased by the entry of outside air.
  • The greater the difference between set-point temperature and actual box temperature, the longer it will take to recover back to set-point.

Use strip curtains.

  • Strip curtains reduce internal and external air exchange. This helps to limit interior temperature changes.

Non-refrigerated docks:

  • Turn refrigeration unit “off”. Minimize product exposure to ‘improper temperature areas.’
  • Maintain an effective seal between trailer / body and dock.

Refrigerated docks and refrigerated cross docks:

  • Back trailer / body tightly against docks seals before opening doors.
  • Minimize door openings.

Cross docks distribution:

  • Move product quickly. Minimize the time it will be exposed to ‘improper temperature areas.’

Ground delivery for:

  • Supermarkets
  • Convenience stores
  • Restaurants
  • Direct Store Delivery

Turn refrigeration unit ‘off.’

Minimize door openings.

Use strip curtains.

The information in this article was provided by Randy Green of Thermo King Eastern Canada, Ontario Division.

Contact: Randy Green at [email protected]

Thermo King

Thermo King, founded in 1938, is the world leader in manufacturing transport temperature control systems for a variety of mobile applications including trailers, truck bodies, buses, shipboard containers, and railway cars. Thermo King products are backed by a nationwide dealer network which provides expert factory-trained service and a complete line of genuine and competitive parts.

Categories
SOLUTIONS

Contract of Sale: A Practical Tool for Dispute Prevention and Business Clarity

While the DRC has helped resolve disputes worth millions, we are equally committed to counselling and educating our members on sound business practices to prevent conflicts. Our dispute resolution model mitigates risk and fosters trade among our members. We provide a variety of easily accessible resources for dispute prevention, such as confidential consultations, the DRC Help Desk, seminars, guest speaking opportunities, fact sheets, the Solutions Newsletter, and more.

COMMUNICATE AND DOCUMENT

Did you know the most effective strategies to prevent disputes are often the simplest? They are so straightforward that they can be summed up in two words: COMMUNICATE and DOCUMENT. These two actions, when consistently practiced, can have a profound impact on your business operations. They enhance clarity, prevent potential conflicts, and pave the way for smoother transactions.

Recognizing the importance of communication and documentation is one thing, but putting it into practice is another. The DRC has developed a practical example – a Contract of Sale to support you. This tool is designed to help you apply these best practices in your own transactions, ensuring clarity and transparency and laying a strong foundation for dispute prevention.

If you have any questions and would like to learn more, our team at the DRC is here to assist you. We value your inquiries and are eager to provide support. Click here to proceed.

Categories
SOLUTIONS

Membership Update for May 2024

New Members List | Membership Change in Status 

Welcome new members!

We are pleased to welcome the following 23 new members during the month of May 2024. Here’s a list of who they are: 

15421306 CANADA INC., ON, Canada
ACH DISTRIBUTION INC. / DISTRIBUTION ACH INC., QC, Canada
AGROEXPORTADORA VERDI, SA DE CV, Sinaloa, Mexico
BRUCE HANSHAW FARMS INC. (Also d/b/a Hanshaw Sales), FL, United States
CMI ORCHARDS LLC., WA, United States
EDIBLE HARVEST FARMS CORP., FL, United States
FRESH 1 PRODUCE (Faisant également affaire sous 15882273 Canada Inc.), QC, Canada
GO GREEN CANADA EXIM LTD., ON, Canada
GOLESTAN MARKET FOOD INC. (Also d/b/a Golestan), BC, Canada
Gujarati Mart (A d/b/a of Bhaveshbhai Limbachiya), AB, Canada
J P MARKET INC. (Also d/b/a J P Market), ON, Canada
LTG GOLDEN HARVEST (A d/b/a of 10996653 Canada Inc.), ON, Canada
MORAINE ESTATE WINERY (A d/b/a of 0831517 B.C. Ltd.), BC, Canada
NEW ORIGIN FRESH TRADE CO. (A d/b/a of 15721091 Canada Inc.), ON, Canada
NISHAN TRANSPORT INC., QC, Canada
PANORAMA PACKING LTD., BC, Canada
SHETUR CORPORATION (Also d/b/a Shetur), ON, Canada
TANGO TRADING INC., BC, Canada
TOM-VER LLC. (Also d/b/a Mexfresh Produce), TX, United States
VÉGISOL INC., QC, Canada
VIVAFRESH IMPORTS INC.(Also d/b/a Vivafresh Imports), ON, Canada
VY ISLAND DISTRIBUTORS, ON, Canada
WIDE OPEN FARMS INC., ON, Canada

To view a complete list of active membersclick here.

DRC Membership Change in Status

As of May 31st, 2024 the following organizations no longer hold a DRC membership:

14130065 CANADA INC., ON, Canada
2714462 ONTARIO INC., ON, Canada
A.J. LANZAROTTA WHOLESALE FRUITS & VEGETABLES LTD., ON, Canada
A5 EXPORT SPA, Región Metropolitana, Chile
AGRICOLA PAMPA BAJA S.A.C, Arequipa, Peru
AGRICOLA PARALELO 38 SA DE CV, Sinaloa, Mexico
AGROTEAM SYSTEMS INC., BC, Canada
ALBORZ VIEW INC., ON, Canada
ALL SEASON FOOD MARKET (A d/b/a of 2755591 Ontario Inc.), ON, Canada
ALLIED NATIONAL IMPORT AND EXPORT LTD., ON, Canada
ARROW INTERNATIONAL COMMERCE INC., ON, Canada
BRADFORD & DISTRICT PRODUCE LTD., ON, Canada
CANDA SIX FORTUNE ENTERPRISE CO. LTD., BC, Canada
COGENT TRANSPORT INC., AB, Canada
DA ZHAN LTD., BC, Canada
EXPORTADORA Y COMERCIALIZADORA CALAFATE SPA, Región Metropolitana, Chile
FRANZCO INTERNATIONAL INC., ON, Canada
INTERNATIONAL GOODS TRADING (A d/b/a of 14393562 Canada Inc.), ON, Canada
K W IMPORT & EXPORT INC., ON, Canada
LES ALIMENTS PALERMO LE ROI DES FRUITS, QC, Canada
MAZT INTERNATIONAL TRADING. LTD., BC, Canada
NIFTY PRODUCE CANADA INC., BC, Canada
PACIFIC BREEZE WINERY LTD, BC, Canada
PACIFICO FOOD DISTRIBUTORS LTD., BC, Canada
PERUVIANO FOODS CANADA (A d/b/a of 2726390 Ontario Inc.), ON, Canada
PI BERRIES S.A., Región Metropolitana, Chile
TAJ INDIAN FOODS (A d/b/a of 1194383 B.C. Ltd.), BC, Canada
TRIDGE CO., LTD., Seoul, South Korea
YASHICA INTERNATIONAL INC., ON, Canada
ZAD PLANET INTERNATIONAL TRADE INC., ON, Canada

To view a complete list of inactive membersclick here.

For details regarding a change in status, don’t hesitate to connect with our Helpdesk.

About the DRC

The DRC is a non-profit membership-based organization whose core work is business-to-business commercial dispute resolution for produce. The DRC is a referee between parties when a purchase and sale do not go according to plan. Members adhere to a common set of trading standards and member responsibilities that promote fair and ethical trading for produce entering the North American marketplace. In Canada, membership in the DRC is a regulatory requirement to trade fresh fruits and vegetables (i.e., buy, sell, import, export) unless accepted by the regulations. Today, the DRC has members in 16 countries outside of North America, and membership continues to grow annually. Anyone exporting fresh fruits and vegetables to Canada must sell to a DRC member.

In addition to the DRC’s Operating Rules and Trading Standards, the DRC offers a comprehensive, tailored suite of tools to build the knowledge and capacity of members to avoid or resolve disputes. The DRC provides education, mediation, and arbitration services, along with the ability to impose sanctions and disciplinary actions on members who do not conduct business in accordance with the terms of their membership agreement.

To date, the DRC has resolved claims in excess of $105 million dollars. Although arbitration is available, 80% of these claims have been settled in an average of 26 days through our informal consultation/mediation services. Arbitration awards are court-enforceable in countries that are signatories to the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or subsequent conventions.

For more information about memberships, click here or contact our Helpdesk.

Categories
SOLUTIONS

TEN STEPS TO FIGHT FREIGHT FRAUD

Freight fraud is on the rise. Again.

U.S. shippers and receivers of fresh produce are falling victim to the repeated schemes by unprincipled freight brokers. The most common occurrences: you pay the freight broker, but the freight broker skips town and doesn’t pay the carrier; or the freight broker reassigns the job to another broker, who doesn’t pay the carrier, or even worse, steals the load. In the produce industry, where sales are made at lightning speed to keep up with the transportation of highly perishable commodities, by the time the deception is discovered, it’s often too late. The cause may be a broker’s insolvency, negligence, or willful wrongful acts. The effect is the shipper and receiver can suffer loss of the perishable agricultural commodities and are exposed to liability for double payment for the freight charges.

The problem is exacerbated by debt collectors buying up freight claims because they assert they have two pockets for recovery: the shipper and the receiver. These debt collectors or law firms representing them send demand letters citing court cases that seem to support double payment from a shipper. These debt collectors do not care if you’re a shipper who prepaid for the shipment by paying the broker. They hedge bets that you, as a shipper, will double pay for a shipment rather than trouble your customer/receiver for an unpaid freight bill.

Generally, payment of freight charges is the responsibility of the shipper unless otherwise agreed. Freight payment terms are either freight collect (receiver/consignee pays after delivery) or freight prepaid (shipper/consignor pays before shipment).

Older versions of the U.S. Uniform Straight Bill of Lading included a non-recourse provision, which provided a method for a consignor to avoid liability for freight charges on a collect shipment by entering a signature or endorsement in the box containing the provision (“Section 7” of the bill of lading). If the carrier accepted the shipment for carriage, then the carrier did not have recourse against the consignor for the freight charges in the event the consignee did not pay.

The non-recourse provision in the Section 7 box was a safeguard for a shipper because it relieved the shipper/consignor from liability for freight charges on collect shipments, i.e. that the carrier would have “no recourse” against the shipper because the receiver/consignee had primary liability for payment of freight charges on collect shipments. Shippers also used the provision to protect it from liability on “prepaid” shipments for additional freight charges after delivery.

In December 2022, the U.S. National Motor Freight Traffic Association published a revised Uniform Straight Bill of Lading and removed the Section 7 box and non-recourse provision. Instead, the back side of the current Uniform Straight Bill of Lading’s terms and conditions states:

Sec. 7. (a) The consignor, consignee, or shipper shall be liable for the freight and other lawful charges accruing on the shipment, as billed or corrected as specified in 49 U.S.C. §13710, and carrier may require prepayment of the charges prior to delivery and refuse to give up possession at the destination until payment is made, as specified in 49 U.S.C. § 13707(a).

Put simply, the shipper and receiver bear responsibility for the freight charges if the carrier does not receive payment, unless there is a specifically negotiated agreement stating otherwise. Shippers and receivers should use a tailored bill of lading (not the revised Uniform Straight Bill of Lading) making it clear who is responsible for freight payment and to have the carrier waive recourse against the appropriate non-responsible party.

Here are ten steps to fight back against freight fraud in the U.S.:
  1. Verify Broker Credentials: Ensure that the freight broker is properly licensed and registered with the Federal Motor Carrier Safety Administration (FMCSA). You can check their USDOT number and MC number on the FMCSA website here SAFER Web – Company Snapshot (dot.gov).
  2. Require a Bond and Insurance: Verify that the broker has appropriate insurance coverage and bonding. This provides financial protection in case of fraud or negligence. Licensing & Insurance Carrier Search (dot.gov)
  3. Investigate Broker Reputation: Research the broker’s reputation by checking online reviews, asking for references from other clients, and looking for any complaints filed with industry associations (The Blue Book Services) or regulatory bodies (FMCSA website here SAFER Web – Company Snapshot (dot.gov)). In addition, contact your attorney to research litigation history of the broker and other public records databases to verify the identity of the principals and freight broker before you enter into a contract or send any funds.
  4. Use Established Brokers: Work with well-established and reputable brokers with a proven track record of reliability and honesty in the industry.
  5. Have a Robust Contract with Broker: Contact your attorney to prepare a robust broker contract that clearly states the broker’s obligations, with hefty indemnification provisions, insurance requirements, and clear payment terms.
  6. Use a Customized Bill of Lading: Use a well-drafted customized bill of lading that includes terms and conditions that accurately state the payment obligation and that require the carrier to waive recourse against the shipper.
  7. Obtain Documentation: Request and review all necessary documentation for each shipment, including insurance certificates, proof of delivery, and bills of lading.
  8. Monitor Shipments: Keep track of your shipments through tracking systems and regular communication with both the broker and carrier. Promptly address any discrepancies or concerns.
  9. Payment: Consider paying only after confirming delivery of the produce.
  10. Report Suspicious Activity or Theft: If you suspect fraud or encounter any irregularities, report them to the appropriate authorities such as the FMCSA or local law enforcement agencies.

By taking these precautions and staying vigilant, U.S. shippers and consignors can reduce the risk of falling victim to freight broker fraud. Contact your agribusiness attorney to develop strategies and customize contracts and other documents to minimize your risks of freight fraud.


© 2024 – Fennemore, LLP. All rights reserved. The information in this article has been prepared by Fennemore, LLP for informational purposes only and does not constitute legal advice.

This article is republished with permission and was originally written by June Monroe of Fennemore with offices in California, Arizona, Nevada and Colorado.

June Monroe is a director and attorney at the Irvine office of Fennemore, LLP. June practices agricultural law, employment law, commercial law, secured transactions and general business law. She concentrates on federal litigation, in district court and bankruptcy court, to enforce produce suppliers’ statutory rights under the Perishable Agricultural Commodities Act (PACA). June also assists growers, marketers, and shippers with drafting growing, marketing, packing, and supply contracts.

June is the current Chair of the Agribusiness Committee, Business Law Section, of the California Lawyers Association for the State Bar of California.

Outside of work, June is a weekend painter and enjoys painting fruits and vegetables for her agribusiness clients. June posts her artwork on her LinkedIn page: June Monroe | LinkedIn

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