The Dispute Resolution Rules govern the mediation and arbitration process. They outline step-by-step how to proceed with a claim, including statute of limitations, mediator/arbitrator appointments, submitting evidence, the fee schedule and more.
DRC strives to educate members as to best practices in order to avoid disputes in the first place. The DRC dispute resolution model is designed to reduce risk and facilitate trade between members. DRC, when necessary, provides members with fast, fair and enforceable solutions to disputes arising in the course of member-to-member transactions.
