{"id":5543,"date":"2021-09-01T10:50:44","date_gmt":"2021-09-01T14:50:44","guid":{"rendered":"https:\/\/www.fvdrc.com\/?p=5543"},"modified":"2021-09-01T10:50:46","modified_gmt":"2021-09-01T14:50:46","slug":"avis-de-differend-guide-dinstructions","status":"publish","type":"post","link":"https:\/\/fvdrc.com\/fr\/solutions\/avis-de-differend-guide-dinstructions\/","title":{"rendered":"AVIS DE DIFF\u00c9REND: GUIDE D\u2019INSTRUCTIONS"},"content":{"rendered":"\n

S\u2019il veut proc\u00e9der \u00e0 une r\u00e9clamation formelle au moyen du processus de r\u00e8glement des diff\u00e9rends de la DRC, le membre doit soumettre un avis de diff\u00e9rend.<\/p>\n

L\u2019avis de diff\u00e9rend (NOD- de l\u2019anglais Notice of Dispute), c\u2019est votre occasion d\u2019expliquer\u00a0qui vous \u00eates, \u00e0 qui vous adressez la r\u00e9clamation, ce qui s\u2019est pass\u00e9 pour en arriver l\u00e0 et les d\u00e9dommagements recherch\u00e9s.<\/p>\n

Il faut \u00e9galement rappeler qu\u2019en vertu des r\u00e8gles concernant le r\u00e8glement des diff\u00e9rends de la DRC, un membre doit soumettre un NOD dans les neuf (9) mois \u00e0 compter du moment o\u00f9 le diff\u00e9rend est survenu ou \u00e0 compter du moment o\u00f9 le r\u00e9clamant devrait raisonnablement en avoir pris connaissance.<\/p>\n

Ce guide explique chacune des sections du mod\u00e8le d\u2019avis de diff\u00e9rend<\/a> que propose la DRC \u00e0 ses membres qui souhaitent soumettre une r\u00e9clamation\u00a0:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

INSTRUCTIONS<\/u><\/strong><\/p>\n

\u00a0<\/strong><\/p>\n<\/td>\n

\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

\n

Papier \u00e0 ent\u00eate de l\u2019entreprise <\/strong><\/p>\n

\u00a0<\/strong><\/p>\n<\/td>\n

\n

Soumettez votre NOD sur le papier \u00e0 ent\u00eate de votre entreprise. Le papier \u00e0 ent\u00eate consiste g\u00e9n\u00e9ralement en un nom, une adresse et un logo ou marque stylis\u00e9e, parfois en filigrane, et peut-\u00eatre un motif en arri\u00e8re-plan.<\/p>\n<\/td>\n<\/tr>\n

\n

G\u00c9N\u00c9RAL<\/u><\/strong><\/p>\n<\/td>\n

\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

\n

Date<\/strong><\/p>\n

No<\/sup> de dossier \u00e0 la DRC<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

\u00c0<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n<\/td>\n

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Date \u00e0 laquelle vous soumettez votre avis de diff\u00e9rend.<\/p>\n

Ins\u00e9rez le no<\/sup> de dossier de la DRC que vous a assign\u00e9 notre personnel. Si vous ne l\u2019avez pas encore obtenu, veuillez communiquer avec nous.<\/p>\n

1. Personne-contact \u00e0 la DRC (le nom est d\u00e9j\u00e0 indiqu\u00e9 dans le gabarit)<\/p>\n

2. Renseignements sur la personne-contact chez la partie intim\u00e9e (nom et titre)<\/p>\n<\/td>\n<\/tr>\n

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LES PARTIES EN CAUSE<\/u><\/strong><\/p>\n<\/td>\n

\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

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R\u00e9clamant<\/strong><\/p>\n<\/td>\n

\n

Inclure le nom de l\u2019entreprise, le no<\/sup> de membre de la DRC, la personne-contact et son titre, l\u2019adresse postale, le t\u00e9l\u00e9phone et le t\u00e9l\u00e9copieur, ainsi que le courriel.<\/p>\n<\/td>\n<\/tr>\n

\n

Repr\u00e9sentant du r\u00e9clamant<\/strong><\/p>\n<\/td>\n

\n

Si le r\u00e9clamant a un repr\u00e9sentant, inclure le nom du repr\u00e9sentant, son adresse postale, son t\u00e9l\u00e9phone et son adresse \u00e9lectronique (le cas \u00e9ch\u00e9ant).<\/p>\n<\/td>\n<\/tr>\n

\n

Intim\u00e9<\/strong><\/p>\n<\/td>\n

\n

Inclure le nom de l\u2019entreprise, le no de membre de la DRC, la personne-contact et son titre, l\u2019adresse postale, le t\u00e9l\u00e9phone et le t\u00e9l\u00e9copieur, ainsi que le courriel.<\/p>\n<\/td>\n<\/tr>\n

\n

Repr\u00e9sentant de l\u2019intim\u00e9<\/strong><\/p>\n<\/td>\n

\n

Si l\u2019intim\u00e9 a un repr\u00e9sentant, inclure le nom du repr\u00e9sentant, son adresse postale, son t\u00e9l\u00e9phone et son adresse \u00e9lectronique (le cas \u00e9ch\u00e9ant). Si le r\u00e9clamant ne le sait pas, gardez cette section vide.<\/em><\/p>\n<\/td>\n<\/tr>\n

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AFFAIRE EN CAUSE<\/u><\/strong><\/p>\n

\u00a0<\/u><\/strong><\/p>\n

\u00a0<\/strong><\/p>\n<\/td>\n

\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

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Comment expliquer mon cas<\/strong><\/p>\n<\/td>\n

\n

D\u00e9crivez clairement les \u00e9v\u00e9nements et les motifs qui vous portent \u00e0 croire que vous avez droit \u00e0 un d\u00e9dommagement. En d\u00e9taillant votre explication le mieux possible, il est plus facile d\u2019aborder les enjeux cl\u00e9s. Souvent, une bonne mani\u00e8re de s\u2019organiser, c\u2019est de proc\u00e9der par ordre chronologique\u00a0:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Modalit\u00e9s de vente (c.-\u00e0-d., FAB, CFR, FCA, etc.)<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Quand et d\u2019o\u00f9 les fruits et l\u00e9gumes ont-ils \u00e9t\u00e9 exp\u00e9di\u00e9s<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Quand et o\u00f9 sont-ils arriv\u00e9s<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Les relev\u00e9s de temp\u00e9rature de la pulpe \u00e0 l\u2019exp\u00e9dition et \u00e0 l\u2019arriv\u00e9e, le cas \u00e9ch\u00e9ant<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Les r\u00e9sultats de l\u2019inspection, le cas \u00e9ch\u00e9ant.<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Toute autre information apte \u00e0 mieux faire comprendre l\u2019enjeu.<\/p>\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u00a0<\/p>\n\n\n\n\n\n\n\n\n
\n

D\u00c9DOMMAGEMENT<\/u><\/strong><\/p>\n

RECHERCH\u00c9<\/u><\/strong><\/p>\n<\/td>\n

\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

\n

D\u00e9dommagement<\/strong><\/p>\n<\/td>\n

\n

Le montant total de votre r\u00e9clamation additionn\u00e9 de tout autre d\u00e9dommagement accessoires comme le versement d\u2019int\u00e9r\u00eats ou de frais juridiques.<\/p>\n<\/td>\n<\/tr>\n

\n

SIGNATURE<\/u><\/strong><\/p>\n<\/td>\n

\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

\n

Signature, <\/strong><\/p>\n

Nom et titre<\/strong><\/p>\n<\/td>\n

\n

La personne qui agit \u00e0 titre de personne-contact autoris\u00e9e pour le r\u00e9clamant doit<\/strong> \u00eatre le signataire du pr\u00e9sent formulaire et doit<\/strong> indiquer son nom et son titre.<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

\n

PI\u00c8CES<\/u><\/strong><\/p>\n<\/td>\n

\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n

\n

Pi\u00e8ces<\/strong><\/p>\n<\/td>\n

\n

Pour \u00e9tayer votre argumentation vous devriez<\/strong> soumettre des pi\u00e8ces documentaires en preuve, dont les documents suivants\u00a0:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Le connaissement<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 La facture<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Le bon de commande<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Le rapport d\u2019inspection<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 La comptabilisation des ventes<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Tout autre document en lien avec l\u2019affaire<\/p>\n

\u00a0<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

S\u2019il veut proc\u00e9der \u00e0 une r\u00e9clamation formelle au moyen du processus de r\u00e8glement des diff\u00e9rends de la DRC, le membre doit soumettre un avis de diff\u00e9rend. L\u2019avis de diff\u00e9rend (NOD- de l\u2019anglais Notice of Dispute), c\u2019est votre occasion d\u2019expliquer\u00a0qui vous \u00eates, \u00e0 qui vous adressez la r\u00e9clamation, ce qui s\u2019est pass\u00e9 pour en arriver l\u00e0 […]<\/p>\n","protected":false},"author":2,"featured_media":5540,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[1],"tags":[],"class_list":["post-5543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"aioseo_notices":[],"yoast_head":"\nAVIS DE DIFF\u00c9REND: GUIDE D\u2019INSTRUCTIONS - Fruit and Vegetable Dispute Resolution Corporation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fvdrc.com\/fr\/solutions\/avis-de-differend-guide-dinstructions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AVIS DE DIFF\u00c9REND: GUIDE D\u2019INSTRUCTIONS - Fruit and Vegetable Dispute Resolution Corporation\" \/>\n<meta property=\"og:description\" content=\"S\u2019il veut proc\u00e9der \u00e0 une r\u00e9clamation formelle au moyen du processus de r\u00e8glement des diff\u00e9rends de la DRC, le membre doit soumettre un avis de diff\u00e9rend. 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