{"id":1347,"date":"2017-11-07T10:17:31","date_gmt":"2017-11-07T15:17:31","guid":{"rendered":"https:\/\/www.fvdrc.com\/?p=1347"},"modified":"2020-06-18T14:55:46","modified_gmt":"2020-06-18T18:55:46","slug":"limportance-de-documenter-les-temperatures","status":"publish","type":"post","link":"https:\/\/fvdrc.com\/fr\/solutions\/limportance-de-documenter-les-temperatures\/","title":{"rendered":"L\u2019importance de documenter les temp\u00e9ratures"},"content":{"rendered":"

Un producteur-exp\u00e9diteur qui a vendu FAB des bleuets \u00e0 un acheteur nord-am\u00e9ricain nous a r\u00e9cemment contact\u00e9. Il nous a indiqu\u00e9 que la temp\u00e9rature de la pulpe au moment du chargement \u00e9tait correcte et que le chauffeur du camion a proprement sign\u00e9 le connaissement. Or, lorsque l\u2019envoi est arriv\u00e9 \u00e0 destination, l\u2019acheteur a rapport\u00e9 que le produit n\u2019\u00e9tait pas en bon \u00e9tat et que la pulpe \u00e9tait ti\u00e8de. Une inspection f\u00e9d\u00e9rale a \u00e9t\u00e9 demand\u00e9e et a confirm\u00e9 la ti\u00e9deur des bleuets et que le produit n\u2019\u00e9tait pas conforme aux Directives sur l\u2019arrivage des marchandises, que pr\u00e9voient les Normes commerciales de la DRC. L\u2019entreprise de transport n\u2019a pas accept\u00e9 d\u2019assumer la responsabilit\u00e9, arguant que le produit \u00e9tait d\u00e9j\u00e0 ti\u00e8de au moment du chargement. Le producteur-exp\u00e9diteur nous demande notre avis.<\/p>\n

De mani\u00e8re \u00e0 \u00e9valuer le dossier et aider les parties impliqu\u00e9es dans la transaction \u00e0 d\u00e9terminer la responsabilit\u00e9 de chacune, notre bureau d\u2019assistance commerciale a demand\u00e9 les renseignements suivants\u00a0: le connaissement, la liste de v\u00e9rification lors du chargement, le relev\u00e9 de temp\u00e9rature du thermographe, le relev\u00e9 de temp\u00e9rature de l\u2019unit\u00e9 r\u00e9frig\u00e9rante et le rapport d\u2019inspection f\u00e9d\u00e9rale\u00a0:<\/p>\n

    \n
  1. Le connaissement\u00a0:<\/strong> Le connaissement indique que la temp\u00e9rature devait \u00eatre maintenue \u00e0 33o<\/sup>F en mode continu durant tout le transit et que la temp\u00e9rature de la pulpe des bleuets au moment du chargement s\u2019\u00e9levait \u00e0 34o<\/sup> La signature du chauffeur y appara\u00eet sans annotation.<\/li>\n
  2. La liste de v\u00e9rification lors du chargement\u00a0: <\/strong>Dans ce cas pr\u00e9cis, la liste de v\u00e9rification a \u00e9t\u00e9 d\u00fbment remplie et montre que le chauffeur du camion l\u2019a sign\u00e9e alors qu\u2019elle indiquait une temp\u00e9rature de pulpe de 33 \u00e0 34o<\/sup><\/li>\n
  3. Le relev\u00e9 du thermographe\u00a0:<\/strong> Ce document a r\u00e9v\u00e9l\u00e9 que le produit a \u00e9t\u00e9 expos\u00e9 durant le transit \u00e0 des temp\u00e9ratures plus \u00e9lev\u00e9es que celles convenues.<\/li>\n
  4. Le relev\u00e9 de l\u2019unit\u00e9 r\u00e9frig\u00e9rante\u00a0:<\/strong> Ce relev\u00e9 indique que l\u2019unit\u00e9 a \u00e9t\u00e9 r\u00e9gl\u00e9e \u00e0 33o<\/sup>F en mode continu et que le camion avait \u00e9t\u00e9 convenablement refroidi au pr\u00e9alable. Cependant, apr\u00e8s quelques heures sur la route, une grande diff\u00e9rence est apparue entre les temp\u00e9ratures de la colonne d\u2019air \u00e0 l\u2019entr\u00e9e et de la colonne d\u2019air \u00e0 la sortie. Celle de la colonne d\u2019air \u00e0 l\u2019entr\u00e9e a vari\u00e9 entre 11o<\/sup>F et 58o<\/sup>F, alors que celle de la colonne \u00e0 la sortie est demeur\u00e9e constante \u00e0 36o<\/sup>F, ce qui est inhabituel.<\/li>\n
  5. L\u2019inspection f\u00e9d\u00e9rale\u00a0:<\/strong> L\u2019inspection f\u00e9d\u00e9rale a \u00e9t\u00e9 demand\u00e9e au moment opportun et le rapport indique que la temp\u00e9rature de la pulpe se situait au-dessus de la plage normale et que le produit est arriv\u00e9 \u00e0 destination en mauvais \u00e9tat.<\/li>\n<\/ol>\n

    En tenant compte de ces informations, nous avons pu aider notre membre \u00e0 \u00e9tablir qu\u2019en vertu des preuves soumises, il s\u2019agit bel et bien d\u2019une r\u00e9clamation li\u00e9e au transport. Les faits indiquent que le produit a \u00e9t\u00e9 charg\u00e9 \u00e0 la bonne temp\u00e9rature mais que celle-ci n\u2019est pas demeur\u00e9e convenable durant toute la dur\u00e9e du transit. L\u2019inspection a confirm\u00e9 des temp\u00e9ratures plus \u00e9lev\u00e9es que souhaitables \u00e0 l\u2019arriv\u00e9e et un taux \u00e9lev\u00e9 de d\u00e9t\u00e9rioration. En outre, la diff\u00e9rence de temp\u00e9rature apparaissant dans le relev\u00e9 de l\u2019unit\u00e9 r\u00e9frig\u00e9rante pour la colonne d\u2019air \u00e0 l\u2019entr\u00e9e semble indiquer que l\u2019unit\u00e9 a pu subir un probl\u00e8me ou que la circulation d\u2019air dans la remorque \u00e9tait inad\u00e9quate.<\/p>\n

    Il incombe aux parties de suivre certaines proc\u00e9dures pour se prot\u00e9ger au moment de l\u2019exp\u00e9dition, du transport et de la r\u00e9ception du produit. Documenter et maintenir la cha\u00eene frigorifique est certes l\u2019un des plus importants volets de la transanction<\/u>.<\/p>\n

    Voici un bref aper\u00e7u des responsabilit\u00e9s qui incombent \u00e0 chacune des parties \u00e0 une transaction relativement aux temp\u00e9ratures.<\/p>\n

    Dans une transaction FAB, l\u2019exp\u00e9diteur<\/strong> est responsable de maintenir un registre exact de la mani\u00e8re dont le produit a \u00e9t\u00e9 manipul\u00e9 avant et pendant son chargement dans le camion. L\u2019exp\u00e9diteur doit veiller \u00e0 documenter toutes ses instructions relativement aux temp\u00e9ratures ainsi que l\u2019emplacement des thermographes. L\u2019exp\u00e9diteur devrait \u00e9galement v\u00e9rifier que l\u2019unit\u00e9 r\u00e9frig\u00e9rante est r\u00e9gl\u00e9e \u00e0 la bonne temp\u00e9rature selon le mode voulu (continu ou intermittant).<\/p>\n

    Il incombe au destinataire<\/strong> de v\u00e9rifier la temp\u00e9rature de la pulpe du produit d\u00e8s l\u2019arriv\u00e9e, avant de d\u00e9charger le camion et, s\u2019il semble y avoir des temp\u00e9ratures non souhaitables, il doit recueillir les thermographes et le document indiquant les emplacements des thermographes dans le chargement. Il doit \u00e9galement indiquer sur le ou les connaissements les raisons l\u2019incitant \u00e0 recevoir le produit sous toutes r\u00e9serves et demander un relev\u00e9 de l\u2019unit\u00e9 r\u00e9frig\u00e9rante. Enfin, si l\u2019exp\u00e9diteur a plac\u00e9 un ou plusieurs thermographes dans l\u2019envoi et que le destinataire ne peut les trouver \u00e0 l\u2019arriv\u00e9e, le destinataire doit documenter l\u2019absence du ou des thermographes et doit r\u00e9gler la question avec le transporteur.<\/p>\n

    \u00c0 titre de transporteur<\/strong>, il vous incombe de vous assurer d\u2019avoir et de suivre toutes les informations, les instructions et les exigences fournies par l\u2019exp\u00e9diteur ou le destinataire. Le chauffeur devrait pouvoir prendre la temp\u00e9rature de la pulpe avant le chargement du camion. Si le chauffeur n\u2019est pas en mesure de v\u00e9rifier la temp\u00e9rature de la pulpe, il doit communiquer avec le destinataire pour obtenir des instructions. Le chauffeur doit se conformer \u00e0 toutes les instructions relatives \u00e0 la temp\u00e9rature. Il doit \u00e9galement documenter l\u2019emplacement des thermographes et v\u00e9rifier que le d\u00e9nombrement du chargement correspond \u00e0 ce qui appara\u00eet au manifeste d\u2019exp\u00e9dition. S\u2019il lui est impossible de v\u00e9rifier le compte, il devrait inscrire sur le connaissement \u00ab\u00a0chargement et compte par l\u2019exp\u00e9diteur.\u00a0\u00bb Il doit veiller \u00e0 ce que l\u2019unit\u00e9 r\u00e9frig\u00e9rante soit r\u00e9gl\u00e9e \u00e0 la temp\u00e9rature et selon le mode apparaissant au connaissement. S\u2019il y a une diff\u00e9rence entre les instructions donn\u00e9es au chauffeur et ce qui appara\u00eet au connaissement concernant la temp\u00e9rature, il doit communiquer avec l\u2019acheteur dans le cas d\u2019une transaction FAB ou avec le vendeur dans le cas d\u2019une transaction \u00ab\u00a0rendue.\u00a0\u00bb<\/p>\n

    Vous avez une question et souhaitez en avoir la r\u00e9ponse dans le prochain num\u00e9ro de notre blogue Solutions? Envoyez un courriel \u00e0 info@fvdrc.com<\/a> en inscrivant Question-r\u00e9ponse dans la ligne du sujet.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Un producteur-exp\u00e9diteur qui a vendu FAB des bleuets \u00e0 un acheteur nord-am\u00e9ricain nous a r\u00e9cemment contact\u00e9. Il nous a indiqu\u00e9 que la temp\u00e9rature de la pulpe au moment du chargement \u00e9tait correcte et que le chauffeur du camion a proprement sign\u00e9 le connaissement. Or, lorsque l\u2019envoi est arriv\u00e9 \u00e0 destination, l\u2019acheteur a rapport\u00e9 que le […]<\/p>\n","protected":false},"author":2,"featured_media":1234,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[1],"tags":[],"class_list":["post-1347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"aioseo_notices":[],"yoast_head":"\nL\u2019importance de documenter les temp\u00e9ratures - Fruit and Vegetable Dispute Resolution Corporation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fvdrc.com\/fr\/solutions\/limportance-de-documenter-les-temperatures\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019importance de documenter les temp\u00e9ratures - Fruit and Vegetable Dispute Resolution Corporation\" \/>\n<meta property=\"og:description\" content=\"Un producteur-exp\u00e9diteur qui a vendu FAB des bleuets \u00e0 un acheteur nord-am\u00e9ricain nous a r\u00e9cemment contact\u00e9. Il nous a indiqu\u00e9 que la temp\u00e9rature de la pulpe au moment du chargement \u00e9tait correcte et que le chauffeur du camion a proprement sign\u00e9 le connaissement. 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producteur-exp\u00e9diteur qui a vendu FAB des bleuets \u00e0 un acheteur nord-am\u00e9ricain nous a r\u00e9cemment contact\u00e9. Il nous a indiqu\u00e9 que la temp\u00e9rature de la pulpe au moment du chargement \u00e9tait correcte et que le chauffeur du camion a proprement sign\u00e9 le connaissement. Or, lorsque l\u2019envoi est arriv\u00e9 \u00e0 destination, l\u2019acheteur a rapport\u00e9 que le…","_links":{"self":[{"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/posts\/1347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/comments?post=1347"}],"version-history":[{"count":1,"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/posts\/1347\/revisions"}],"predecessor-version":[{"id":3143,"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/posts\/1347\/revisions\/3143"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/media\/1234"}],"wp:attachment":[{"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/media?parent=1347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/categories?post=1347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fvdrc.com\/fr\/wp-json\/wp\/v2\/tags?post=1347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}